Question about 2008 Buick Enclave

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My '08 Enclave's Navigation GPS does not function: it reads "Map DVD - error read". I have taken the DVD out, inspected it, and no sign of wear or tear. The Navigation radio works fine. I haven't found a service bulletin from GM yet. Anyone else with this issue?

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Go to a reliable buick enclave dealer and get ur navigation unit scanned.

Posted on May 02, 2011

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Go too your dealer and ask for a new disc. that should fix your problem.

Posted on Dec 29, 2010

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Buick enclave navigation disc not working


maybe the dvd lens broke. to be sure try it with a new dvd disc.

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This is a common navigation radio issue on this vehicle. The message "Map DVD read error" comes on randomly.... sometimes it works, sometimes it doesn't. Make sure your Map DVD is clean and without fingerprints or scratches first. If it the disc is okay, the issue, unfortunately, is within the radio itself. The only correction I've seen for this problem is to replace the radio itself. Also note, that if the radio is replaced, it will have to be reprogrammed by a GM dealer to correctly set up your vehicle's options and learn the vehicle's VIN so the radio will unlock.

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2005 Mercury Mountaineer with DVD Entertainment System that will not read disk


The data on the DVD map disc ages at a rate of 15-20% per year. As the data ages, the functionality of the navigation system declines. Offering GM customers new navigation DVDs will ensure that the customers have the latest information for their system.

General Motors offered a Navigation Disc Update Program for alot model year vehicles. This program concluded on December 31, 2009. The DVD Navigation Update Program policy has changed and customers are no longer eligible for free annual updates, however, a navigation DVD update disc can be purchased for $199 (USD) + shipping.

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The GM Navigation Disc Center launched on March 15, 2006. There are two ways to obtain an updated disc:
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Technical Service Bulletins are sometimes generated to address specific navigation radio operational or performance issues. When a navigation radio bulletin is issued, it may contain instructions to utilize an advanced vehicle navigation (AVN) software update with a specific part number. GM dealers must order advanced vehicle navigation (AVN) software update discs as directed in the specific bulletin.

Hope this helps; also keep in mind that your feedback is important and I`ll appreciate your time and consideration if you leave some testimonial comment about this answer.

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My 2004 Acura TSX's navigation system worked until about a month ago when it started saying "Error reading disk". I've taken the disk out and checked it since then. It looks just fine...


You will most likely need a dealer, that can work on that system

A repair shop may be able to,if they have the info to access
the Navigation system

Have to follow trouble charts to resolve

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Hi, I have a BMW 525D '06 My problem is that the navigator suddenly stop working - "Reading error. Please insert DVD" and I can not use the navigator. Often it occur after aprox one hour drive....


This SIB may apply to this issue:

SI B 65 24 07
Audio, Navigation, Monitors, Alarms, SRS August 2007
Technical Service

SUBJECT
CCC Navigation Map DVD not Detected


MODEL
E90, E91, E92, E93 (3 Series) with SA 609 (CCC Navigation)

E60, E61 (5 Series) with SA 609 (CCC Navigation)

E63, E64 (6 Series)

E70 (X5) with SA 609 (CCC Navigation)

Vehicles produced from 8/31/2006


SITUATION
When entering into the navigation system, the screen only displays "Please insert DVD", even though a DVD map is inserted in the drive.

CAUSE

Incorrect map DVD

CCC software or hardware error

PROCEDURE
On a customer complaint basis proceed as follows:

Always verify that the correct map DVD is used (identified by DVD-CCC). Try a known good map DVD and see if the problem is resolved.

Update the complete vehicle per SI B09 05 01 (Programming and Coding with Progman) Procedure B, using Progman 25.00.00 or higher.

If the fault is still present, replace the DVD drive. Refer to Repair Instructions RA 65 83 580

PARTS INFORMATION
Part Number
Description
Quantity

Refer to EPC
DVD drive
1

WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.

Please refer to the latest KSD for all applicable labor operations and allowances.

If the appropriate labor operation is not contained in KSD, then a work time labor operation should be used.

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1 Answer

Nav system


Installing the DVD Map Disc Your dealer/retailer may have installed the map DVD. If the map DVD was not installed, do the following to load it:
Read the following steps completely.
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  2. Press (power) to turn the navigation system on.
  3. Press the NAV hard key.
  4. Touch the Insert Map Disc screen button. The screen opens to access the map DVD slot.
  5. Load the map DVD partway into the slot. The system pulls it in. The screen cannot be closed until a double beep is heard.
    Notice: Pressing directly on the navigation screen may cause damage. Repairs would not be covered by the vehicle's warranty. Do not press directly on the navigation screen.
  6. To close the screen, slightly push up on the two outer corners until the screen is in position. Then push the screen in by pushing on the four outer corners until a click is heard.
  7. Set the search area. See "Setting the Search Area" earlier in this section.
Ejecting the DVD Map Disc The navigation portion of the system cannot be used if the DVD map disc is not loaded.
  1. Press the MENU key to enter the Menu options, then press the MENU key repeatedly until Nav is selected or touch the Nav screen button.
  2. Touch the Map Database Information screen button.
  3. Touch the Eject Map Disc screen button. The screen tilts, exposing the map DVD slot.
  4. Press the eject button, located next to the DVD map disc slot, and the disc ejects. Pull the disc out. The screen cannot be closed until a double beep is heard.
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  5. To close the screen, slightly push up on the two outer corners until the screen is in position. Then push the screen in by pushing on the four outer corners until a click is heard.

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