My Hyundai went in for 15`000 k`s service a month ago and I reported the problem with the tyres which are in a unbelievable state for 15`000 k`s, as well as the spare which is a lager size than the others. The guy at Hyndai Klerksdorp, Agenbag Motors, Stevan, said to me that HYUNDAI WILL NOT BE OF ASSISTANCE and gave me the cust care no. I phoned but since the very first call did not receive any help at all. If I get in an accident I don`t even want to think what will happen if I need to brake as the tyres are in a shocking bad shape. I NEED URGENT ATTENTION WTH THIS PROBLEM PLEASE???????? I spoke to peaple in this bussiness and they all agreed that there is somewhere a serious problem as this is impossible for tyres with this few k`s to be in this shape and it get worce EVERYDAY!! Do I need to go to the papers regarding this to get attention or help???
Magdel du Plessis
Hello,
1st) what type of tires do you have on (what make, model ande messure)? I know they came with the car but it sounds more like a problem to be dealed with the tyre manufacturer...
2) what do you use the tires for? do you just drive in the street with them to go to work/school or do you race/autocross with them.? my car has 13000 km and I'm on my 4th set of tires because of autocross. They just won't hold long if you use them like that.
3) please look at your tires and search fot the treadwear, it's a number between 0 and.....400 or so,
regular tires should have about 380 treadwear. the higher the number the more they will last, because the compound is harder, but they won't have good grip. the lower the treadwear the better grip you have and the safer it is to race/drive BUT they won't last for long. the tires my hyundai had when I bought him where some kuhmo kh15 with treadwear 380. regular tires....
please answer to be able to give you some more advice...
you can also write me an email [email protected]
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I want customer care to ATTEND TO THIS PROBLEM, THIS IS NOT MY PROBLEM BUT HYUNDAI`S PROBLEM WHICH NEEDS URGENT ATTENTION. I WILL NOT PAY FOR ANY OF THIS. I BOUGHT A NEW CAR AND THERE IS A PROBLEM ON THE CAR FROM HYUNDAY`S SIDE WHICH HYUNDAI MUST SOLVE FOR ME, SOMEBODY MUST CONTACT ME ON MY CEL 0825671654 - AS IT SEEMS IMPOSSIBLE TO REACH ANY PERSON WHO CAN LISTEN TO ME AND ATTEND TO THIS URGENT PROBLEM. THERE ARE FAULTS ON THIS CAR THAT SHOULD NOT BE THERE WHICH HAS TO BE SOLVED URGENT. WHAT DO I HAVE TO DO TO GET HELP?????????
PLEASE???????
04/07/08 MY CEL NO AGAIN - 0825671654.
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