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Your Ford dealer sounds just like our local Ford dealer...
They probably just cut plain none-transponder keys or didn't follow the key programming instructions properly.
Perhaps the keys and security system need reprogramming together.
Whatever the reason it is quite unacceptable to take a Ford car to a Ford dealer and be told they don't know how to fix it.
I strongly suggest you take someone there gently by the throat and question the parentage while threatening to contact Ford customer service.
A local auto locksmith might be able to further advise you.
1997 Does not allow Self Programming over the 4 Hour Period. Since you do not have an Original Key that will work (you swapped out an Operating System). The DEALER must go into the Computer and RELEARN the KEY.
Make sure you bring ALL YOUR NEW KEYS and do them ALL at once...
yes, the best thing to do is go back to the dealer ship where you bought the car, if you cant get back thier, go to an other local chevrolet dealer ship, they can reorder you a key using the vin # on your car straight from the factory. it will cost you about 100-200 dollars though.