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I am assuming this is a mercedes car not van as you have not stated what model or year??
If you look on your remote keyfob there is a shiny silver metal part, most owners do not know this but if you pull that it will slide out of the key remote, this is an override key in case the doors and boot will not open, if you look on the boot lock below the mercedes badge there is a small hole for this key, that will open it.