Question about 2007 Hyundai Accent GS Hatchback

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No reply or support from customer carewith urgent complain!!!!

Urgent, PLEASE!
Bought Accent 1.6 a year ago, when took it for 15`000 k`s service last month in Klerksdorp at the Agent, I report the complaint about the front tires which is IMPOSSIBLE to be in this state after 15`000 k`s AND about the spare tire which is a bigger size than all the others. In the first place the Agent`s guy from the workshop, namely Steven, was not helpfull AT ALL. Told me that I can try at the cust care no which he gave to me, but he can ASSURE me that Huyndai WILL NOT accommodate me with this problem!??? Since then I phoned several times customer care, struggling to be assisted and got a lot of promises that SOMEONE will contact me and be off assistance in Afrikaans. In the mean time the problem gets worst by the day as the tires are in a VERY BAD condition. This is just a short summary of the story. WHAT DO I HAVE TO DO TO GET HELP FROM A COMPANY WHICH PRODUCT I BOUGHT BECAUSE I`VE BEEN DRIVING HUYNDAI FOR 15 YEARS NOW and thought that I will stick to this product, but honestly starting to have doubts about that???
My name is Magdel du Plessis from Klerksdorp, North West.

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You have to find what causes front tire early wear. Tire Quality or front wheel misalignment.
First check your front wheel alignment and correct if necessary.

Warranty Duration
Each manufacturer specifies the duration of their tires' limited warranty in months or years from the date of purchase. Therefore, tire warranties begin at the time of delivery for new vehicles, and at the time of purchase for replacement tires. Consequently a new vehicle's registration certificate or the replacement tire's sales invoice will establish proof of ownership and the tire's in-service date. If no proof of purchase is available, the week and year the tire was manufactured (as identified by the DOT tire identification code branded on the sidewall) will be used.
Tire warranties also expire when the tire's original tread is worn down to 2/32nds of an inch (1.6 mm) of remaining tread at which time the tread blocks are worn flush with the treadwear indicator bars.

Posted on Jun 27, 2008


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