Hi
Have a look on the cd multi changer and see if there is a tiny pin hole, if so poke a pin inside and it should open, not all these BMW Systems have this feature but my 3 series did so worth a look. most likely it needs a new cartridge or it needs cleaning, check for any out of placve cds or ones that have come of the main rack.
Hope that helps, please send me the model number from the CD chnager if you want more info
Regards
Dan
SOURCE: CD is stuck in changer
The CD player will have to be removed and sent out for service, there is a reason for the sticking, the loading mechanism has a problem.
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