The keypad code you are using, might be the factory code, and you would have to set a personal code. Directions for this are in the owners manual on page 85.
If you do not have a manual, a PDF version can be downloaded from Ford :
https://www.fleet.ford.com/maintenance/owners_manuals/default.asp
If you do not know for sure if you have the factory code ( via the card in teh owners manual ), you can read the factory code from the tag on the CSM ( Central Security Module ).
The CSM is a white / off white colored "box" ( ~ 4"x3"x1" ) located up behind the dash.
Laying on the driver's side floor, so you can look up behind the dash, you should see a white box with a sticker on it that has 5 digits on it. This is the factory code to be used with the directions to set a personal code via the directions in the owners manual.
In the picture, you will see the white box up in the left hand corner of the picture, this is the CSM with the sticker on it. The left hand side shows the parking brake ratchet, as a reference point. Bit of flexing around, but once you get on the floor with your head under the dash ( and a flash light ) it will be easy to see.
sorted, many thanks
I'll also have a manual soon!
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