Question about 2005 Subaru Outback

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Display no longer works on Radio/Climate control but both operate

A few months ago I noticed that our Subaru's display would go out from time to time for the radio/CD changer and climate controls. However they both still work but you are essentially "flying blind". The lights on the defrost work. The clock that is in the center of the dash above the CD changer also works just fine. I checked and tested all fuses in the passenger compartment with a voltmeter and they seem to all be fine. Subaru wants to charge $1000 to tear the dash apart and the car is literally a month out of warranty...

Any ideas?

Posted by on

  • aggrox Jun 21, 2008

    I put that process in motion earlier today as their records should indicate two separate visits for this problem prior to the expiration of the warranty. And yes it is sad as I have purchased 5 new Subaru's from them....

  • aggrox Jun 21, 2008

    I am still looking for a technical solution such as a fuse that I might have not checked or clarification on a wiring diagram of how the display is powered (what fuse it is connected to). Also if I was to tear into the dash myself what would I be looking for?

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Hi there

To be honest it would be in your best intrest to take this vehicle to subaru. I feel that the problem you are expierencing is caused by another component draining power to ground. I have seen this problem many times over in todays cars. Even on the american ones example GM's have a poor setup on the blower motor relay which when it drains to ground causes the nav system and even certain gauges to quit working. Just to save your time and money I would take this vehicle to a reputable dealership.

Posted on Jul 01, 2008

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I am a ASE mechanic and have seen this before, and its been mentioned previously. But you need to change out the "faceplate". this is a timely fix and is costly as well. About 600-1200$ depending on labor price and parts. Id leave it to subaru cause the dash is difficult to try and take out and you wouldnt want to cause damage.

Posted on Jun 30, 2008

  • Nathan Ayers
    Nathan Ayers Jun 30, 2008

    About the fuse and what not that is not what it is. This is definetly the face plate as subaru probably described. Even if it was a loose wire there you still need to take the whole dash out. But i have seen this problem before and the faceplate was completely bad.

  • Nathan Ayers
    Nathan Ayers Jun 30, 2008

    If you want to tear the dash out and replace it yourself. Might i suggest starting with the Haynes or Chiltons manual or even the factory service manual.

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Similar situation arises in all cars ,you have a fiber optic light source that is feeding off individual lights ,if you can pull the dash board ,i'll be happy to guide you through the repair.

Posted on Jun 24, 2008

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After reading al the comments i simply think tht it is best to take it to subaru than tryin yourself... this wil be the best solution i guess.. thank you

Posted on Jun 24, 2008

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Displays going out from time to time is an indication of loose connections. this would be because while in travel your car is being wiggled or shaken because of bad road conditions. try to tighten it or pressing its sides.

Posted on Jun 23, 2008

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You open only the radio compartment assembly and checked the connection going to the lcd display maybe there is a loose connection of wiring there..

Posted on Jun 23, 2008

  • LORETO LACARON
    LORETO LACARON Jun 24, 2008

    sometimes fuses is hidened in wire connector socket plug,but you find this wire connecting or associated to the assembly,try to checked the socket the fuse inside. all wire connector socket plug .,in the dush board..



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Are these lights on a dimmer? If so it is possible that the dimmer switch could be dirty or broken which explains why the lights aren't receiving power. Or if these lights are on all the time then it may be a break in a wire or a bad ground if you've check the fuses already. If you open the dash you should wiggle the wires that lead to and away from the lights to find the culprit. Also make sure all the connectors are connected and making contact.

Posted on Jun 23, 2008

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Check out fuses and connections properly if everthing is fine then its a sensor problem so replace the sensors.
feel free 4 further assistance .rate the particular experts solution as fixya that helps u understand n solve ur problem

Posted on Jun 23, 2008

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With regards to all other experts that posted;

these sensors that are not working now may need replacement. but before you even think of replacement, as other experts said, you must check all possible connections and fuses as this may be the only reason why those sensors are faulty.

Posted on Jun 23, 2008

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Check all the wiring connections and fuses, if possible get the display serviced in local electronic display center it would cost you less............or try to find another after market navigation system and install in your car which cost you less.






good luck..........

Posted on Jun 21, 2008

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If the car is about a month of warranty try to contact the manufacturer but not the dealer and ask for a courtesy repair some times they will be hable to give you a courtesy repair to kees you as a happy customer of volvo, also other sujestion is turn the ignition on and try to see if somethign works if not wigle the switch like to the start position but not all the way to crank and back and forward trying to stay as closes as you can to the ignition on, if nothing of this work just don't be disapoint look for a nearest either mobile auto electrical specialist, or look for an auto electricar repair shop, and ask them for an estimate to have the car diagnose just don't tell them how much the dealer want,
and also one more very important thing pay atention very wheel
if this electrical problem is causing or afecting the emition system in your car then the dealer has to fix it for free even if out of the 36/36 because many people don't know that the goverment require the dealers to warranty the emitission on the car for like 75000 miles or five yrs, look at your owners manual to see if you find that information, how can you know if this electrical problem is afecting the emisions, very easy, just see id the check engine light is on, or have the car take for a smog test
and if it fails that means you have an emision problem

Posted on Jun 21, 2008

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It will be the back lighting of the display and that is just a little ( actually 3) led's. It can be the connection to them or the led's are ( terminal of them) are lose.
There are some car shop who specialize in Subaru and it should definitely not cost 1000.
Mor in the range o 3-400 regarding labor cost but they might give you a break as the parts are almost 0
Dont try this yourself unless you are really into cars because the 2005 is a pain to get the dash out.

Posted on Jun 21, 2008

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Hi,

Based on your description, it would seem to be an intermittent problem and limited to the display only. Being so therefore would limit the problem to the display. Often, this would indicate a loose connection or possibly corroded terminals. Of course repair/correction would involve dismantling the dash and checking the various connectors with particular attention to those leading to and from the display area. I beg to differ on even checking the fuse(s) as often fuse would be for relatively high current consumers and not for display which would be consuming very low current. in some instances, it could be a low voltage regulator (+5) for the logic/electronic circuitry controlling the display.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Jun 21, 2008

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Thats ridiculous that they wouldn't at least work with you and take off some labor or something. Sounds like you need new faceplate.
Nothing much I think anyone can do on here especially compared to the dealership. I would complain to subaru directly as if you talk to the company and not the dealership you might have better results. They should not want to lose a customer over a radio display.
Keep me posted,
Lee

Posted on Jun 21, 2008

  • Lee A.
    Lee A. Jun 21, 2008

    If you were to tear it apart you would need to replace the faceplate. If you need the link to where to purchase the factory service manual I can give you that. That will give you everything you need.
    http://techinfo.subaru.com/html/index.js...

    I hope you will find this at least helpful and re-rate accordingly.
    Thanks,
    Lee


  • Lee A.
    Lee A. Jun 30, 2008

    I am not sure what it is your looking for. You have been given multiple explanations. If you do not know what to look for going into the dash yourself then it is probably best that you don't tackle the job. How has it been going talking to corporate about this? You should also start a better business bureau complaint if they don't do anything. I feel you should have found some solution helpful at least. If you could accept and rate a solution accordingly I'm sure it would be greatly appreciated. If you feel that strongly about doing it yourself I recommend purchasing the factory service manual.
    Thanks,
    Lee


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Itss best to take it to Subaru

they alone can do this job

Posted on Jun 21, 2008

  • dewan nafees ahmed Jun 21, 2008

    this is not a simple work.

    and so u need not think much regarding this.

    just take it to them. that is the best option u have got.


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