Question about 2007 Toyota Sienna

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My 2007 Toyota Sienna needs the transmission rebuilt. It just had the 60K mile checkup in July where the transmission fluid was drained and replaced. This was done at my local car repair shop, not at the Toyota dealer. I called the Toyota dealer about my transmission problem. He said that the transmission fluid should have never been drained and if it was, then it should have been replaced with Toyota transmission fluid. He said that is why my transmission went bad. My question is -- should the car repair shop that did the 60K mile checkup have known about the Toyota transmission fluid? Are they liable for my transmission going bad?

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Why do you think it needs to be replaced? If you are seeing engine codes like Shift Solenoid B or A, etc...is bad, then it could be just wear and tear. I had to replace both shift solenoids in my transmission because of age at 120,000 miles. As long as the shop used an equivalent or better transmission fluid, I don't think you have a case here. You should find out what they put into the car.

Posted on Mar 03, 2015

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Yes they should have known about your transmission. Are they liable? That is a tough question because there is no saying that you did not have a underlying problem that was not found. To prove this you would have to take it to a shop and have them take the transmission apart, then see what exactly went wrong and go from there.

Posted on Nov 10, 2010

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