Question about 2000 Chevrolet Silverado 1500

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New starter does not work

Replaced starter with a new one, but truck still doesn't roll over. Battery is fully charged, voltage is flowing well to connecting wires, starter is able to be manually activated with jumper cables to a running car. There still is no power to the starter solenoid from the ignition switch. Any ideas?

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The spring on the starter motor helix is either stuck or broke, or the starter gear is jammed in the flywheel gear.

Take the cover off the starter motor and you can see the flywheel, starter gear, spring and helix shaft.

If its just stuck, free it up and spray some WD40 in there.

If the gear was jammed into the flywheel teeth then check for damage and wear. They are made from quite a soft metal and burrs can easily be filed and removed.

The "clunk" you are hearing is probably the starter solinoid. If you think its a more mechanical sound than that, it could be the starter taking up slack against a jammed gear.

If the engine runs file on a pull start, its unlikely to be a jammed gear/flywheel and more likely the spring is broke or the gear is stuck at the base of the helix.

If its none of those things and the clunk is the solinoid, then you will have to check to see if 12v is getting to the starter motor. If so, it might actually be the motor.

So, in order of likelyhood/checking:

1) spring stuck or broke
2) Gear jammed on helix
3) solonoid <-> motor electrics
4) gear jammed on flywheel

Its a good idea to keep in working - very sensible.

Posted on Jun 25, 2008


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Is your new battery fully charged? Maybe you need to go slow with a step-by-step process.

The most common cause of a non-starting car is the battery. It is either weak, (low voltage) dead, (zero voltage) or has bad connections. (corroded or loose) I will assume you have a fully charged battery with good connections. (both to battery and starter relay)
If you remove the starter switch lead (small wire) from the starter relay and apply +12v from the battery to its respective prong or lead on the relay, and your starter cranks, your starter switch is faulty. (not to be confused with your key switch). If you jump the two large wires together on the relay and it cranks, then the relay is faulty. If you jump the two large wires together and nothing happens, then starter is faulty, or wires to starter are loose or broken. Picture of starter switch prong on the relay is pictured. NOTE: sparks are to be expected, so don't be too scared.


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If the Starter does not crank with a direct bypass of the Relay, the starter is bad. If the engine does crank, the Relay you bypassed is bad and needs to be replaced.

One thing to check on the new Battery is the Voltage. The above information will not work on some Fords. A fully charged Battery has between13.2 and 13.4 Volts. The Antitheft system of some Ford products will prevent a start and in some cases reduce Crank Voltage to 6 Volts. I have also seen where a jump started Ford will cut out the Charging circuit after a few minutes of running to stall a potentially stolen vehicle. Battery voltage is therefore critical to a successful repair.

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