Tailgate stuck, closed on right -not latched on the left
The tailgate was inconsistent in opening in either position-swing or tailgate- from the tailgate position i shut it but it didn't latch on the left and now is stuck, the window won't go up and it won't open.
dealers -2- scratch their heads, gmc has not replied.
anyone know how to handle this????
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May have been packed too tight, or something shifted as door was closing and became lodged in either the locking mechanism or the side supporting latched to the left and right lower edges of the door. Try applying some pressure to the outside of the door while turning the key. If you are trying to use the Key fob to open, the stuck position will not allow lock to disengage at all. If that does not work, have someone crawl inside and push while someone outside turns the key.
Silly question but, I need to ask, what is the temp. outside? There is also the very real possibility that, the door seal itself has been frozen to the painted mating surface along the jamb of the door. You would need to park in above freezing temp (full sun will work sometimes) if this does work, get some silicone sprayed on a rag (fairly wet) and wipe down the painted mating surface where the seal meets the jamb. Good luck
The latch may be in the closed position even thought he door is open. Compare it to the passenger latch if it looks like it is latched you need to pull the handle and use a tool to swing the latch into the open position.
You'll have to get the trim piece that goes around the latch off. It just snaps off. If you push up on the bottom while you're pulling out on it the retainers should disengage. Push down on the top while pulling out should allow you to remove it. If you look in the tailgate under the latch you should see two rods one going left and one going right. They are held on the latch with plastic clips. The clip for the right rod is probably broke and the rod disconnected. Assuming that is the case you can lift up on the latch to release the left side while reaching a finger in under the latch to push the right rod left. This should allow you to open the tailgate. Once it's open you can remove three bolts on the inside of the tailgate and diconnect the left rod allowing you to remove the latch. I was told by a GM parts guy that those clips are only available with the complete latch. I found one at a parts store (Carquest) that I could make work. The GM dealer had a similar clip but I couldn't make it work plus the clip was over $5 wholesale. Hopefully that will work for you.
I am not quite sure, but on the sides of the tailgate, where it locks, can't you push the mechanism back? I think you can. It either turns them from latch to open. You can try this. See if you can push it into lock mode.
you have to make sure the strikers are lined up to the latch. The latches get dirt in them and dont move easily. You may have to remove the latches and clean them and grease them up make sure the action is working. There is a spring on the latch if it is broken you will have to replace the latch. Make sure as you before you shut the tailgate the the latches on the tailgate are open and not latched closed. You can put a screw driver in the latch and pull the handle and that should release the latch in the position ready to accept the striker when you close it Next make sure the plastic clip retainers are not broken on the handle
Do you live in a dusty area? My sister lives in dusty New Mexico and had a malfunctioning XUV tailgate. My reasoning was that something must tell the tailgate not to drop down if the glass is up, and if it can't tell, then it will only open sideways. So we removed the trim panel, and the tailgate was indeed full of dust. By reaching my arm in, I found two plastic optical sensors which tell the gate whether the glass is up or down; both were coated with dust. After cleaning these the tailgate was back to its normal operation. The two sensors are flat, round - about the size of a nickel or dime...I couldn't see them, just found them by guessing that they must be there. Hope this helps!
Hello. Yes that is exactly what you need to do. Once the screws are out you can pull the handle assembly out just enough to disconnect it from the latch release rods. Not too far, you don't want to bend the rods.Those little connectors you see just unsnap from the rods, then they swing away so you can pull the rod out of where it connects to the handle mechanism. Have a piece of wire handy to hook the rod so it doesn't fall out of reach, but even if it does it won't go far. I'm enclosing a picture of a typical "swing away" connector so you can see how it unsnaps from the rod. I think yours will be green and blue, so remember which is which, one goes on the right and one on the left