Question about 2003 Ford Focus
. On 29 February 2008, while I was driving on 72 Avenue between 144 and 176 Streets in Surrey, BC, the driver’s seat heater caught fire when I turned it on. There was a strong odour of formaldehyde in the car and extreme heat radiating on to my lower back from the element. I stopped at a gas station at the corner of 72 and 176 in order to determine the source of the problem: the lower seat cushion and seat back cushion were charred and smoking. I shut off the seat heater and continued on my journey.
I have reported this problem to the Service Department of Kamloops Ford, Lincoln Limited, 880 8th Street, Kamloops, BC. The service manager, Jeff Leplante, inspected the damage and agreed that it was serious. However, he did give me to understand that because the car is no longer under warranty, I would have to bear the full cost of the repairs.
In the mean time, I have discovered that Ford Technical Service Bulletin 04B16 dated 08/01/2004 identifies problems with the front seat foam heater cushions in the Ford Focus 2003 model. A related Field Service Action for the Ford Focus 2003 mentions inspection of the seat heater element pads. In addition there is a Customer Satisfaction Program related to TSB 04B16.
It is clear that Ford have already identified a technical problem with these seat heaters.
We have seen related problems in South Africa. It relates to a poor earth whereby the seat frame becomes the heater-scary! My advice is to seek legal advice, you may make enough money to buy a Mercedes. Then the seat will work well but not much else!
Posted on Jun 30, 2008
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Posted on Jan 02, 2017
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