Question about 1997 Chrysler Town & Country

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Lock actuator on rear door keeps locking and un locking! How do I get the inside panel off to replace the actuator?

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  • wsgaus Oct 17, 2010

    The locks (yes, randomly!) can keep locking and unlocking every 5-10 seconds for a period of time or not at all - also, can occur while the car ignition is off and motor turned off! If it matters, the instrument panel shows a light for AIR BAG ! The dealership has not a clue, and offered the suggestion of the actuator (which I figured out how to replace and did so)! The drivefr dorr cannot be unlocked in the usual way! You have to keep the key turned and open the door handle at the same time or the door locks again!



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If the actuator is locking and unlocking ( I take it randomly, on its own?) then actuator must be o.k. but power going to it, is problem, such as relay etc, that may be in the system. It shouldn't be trying to lock and unlock itself, unless signal coming from elsewhere. You might want do a little more investigation before replacing a part unnecessarily. Get back with more details, symptoms, and we can help you figure this out.

Posted on Oct 15, 2010

  • wsgaus Oct 17, 2010

    Yes the activity is random! I have replaced the actuatuor (figured it out), but the problem persists. The driver door cannot be unlocked and then the handle pulled - it relocks itself. I have to turn the key and pull the handle while the key is turned! It is the only door with this problem. The locks (all of them) can lock-unlock even while the car is turn off! If it matters, the instrument panel shows and AIR BAG light. How many relays are there for the locks, and where are they located?

  • Mike Butler
    Mike Butler Oct 18, 2010

    Here's a link to wiring near/at body control module that may give a clue. I would expect dealer to have these if one of the mechanics experienced enough to do some investigation. DOn't let them talk you in to a new body control module unless they are 100% sure. It may be as simple as removing the connector(s) on the module and cleaning and re-installing the connector. Body control module it located usually under dash by/behind fuse panel, up under by drivers left foot area. Fair bit of work to get to it, but a simple cleaning of contacts with electrical cleaner may be all that's needed, as well as inspect that main lock wire for a bare spot where grounding can be occurring. Perhaps there is a mechanic in your area that specializes in automotive electrical, that's where I'd drop in. Good luck, let me know.


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My 96 town and country lxi keeps saying alarm set and will kill my gauges then it will sometimes not even start. How can I undo the alarm so it will stop causing problems? A mechanic said it was the alarm.

Posted on Jan 20, 2011


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Actuator removal

please rate as solved if this is what you need. You will need to borrow a heavy duty riveter from autozone or wherever you buy the lock cylinder from.

  1. NOTE: The rear door window glass must be completely raised.
    Disconnect the battery ground cable. For additional information, refer to Section 414-01 .
  1. Remove the rear door trim panel. For additional information, refer to Section 501-05 .
Trim Panel —Rear Door, Expedition Removal
  1. Remove the power window switchplate (14524).
  1. Disconnect the electrical connector.
  1. Remove the rear door handle trim cover.
  1. Remove the rear inside door handle.
    • Remove the door handle bolt.
  1. Remove the rear door trim panel screws at bottom of panel.
  1. s2j~us~en~file=ani_caut.gif~gen~ref.gif CAUTION: To avoid damage to the rear door trim panel, do not pull directly outward.
    Lift upward and then outward to remove the rear door trim panel (27406).
  1. Remove the rear door watershield.
  1. Disconnect the power door lock actuator electrical connector.
  1. Drill out the power door lock actuator rivet.
  1. Remove and discard the screws.
  1. Remove the power door lock actuator.
    • Disconnect the power door lock actuator rod.
  1. NOTE: Use new screws when installing the rear door latch.
    To install, reverse the removal procedure.
    • Use Heavy Duty Riveter to install the new rivet.

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