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Can you hear the blend door moving when you change the temp from cold to hot or vice versa? If not, then you need new blend door actuator. Also check the heater core for any blockage. (2 ways to tell....run the car til normal temp, and turn on the heat and feel the hoses by the firewall...if one is hotter than other, there is a blockage inside the heater core. Or disconnect both hoses at firewall, and put garden hose in one of those 2 open tubes and turn on the water...good flow or weak flow coming out of heater core tube? Weak flow means blockage) If there is a blockage, time to get new one.
It sounds like the control motor switching from hot to cold is stuck halfway in between the two temp settings. You will have to take it down and replace it, it is mounted under dash passenger side near the blower motor.
you cant adjust it ,this requires the dealers computer to re set it,or a phyiscal control has packed up like a vacumn pipe has split where it pushes onto the valve that controls the flap in the heater unit.