Question about 2004 Honda Pilot

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I left my 2004 Honda Pilot at the dealership repair shop to have the 105K timing belt service done. The quoted $996.95 to replace TB, Water pump, as well as drive belts, power steering fluid, brake fluid, plugs, wires, cap and rotor. I got a call the next day saying that the cross over house gaskets are cracked add $400 and another day, today they said the aluminum gasket on the cross over hose is cracked too add $130 to replace and another day for part. I am being taken advantage of by these guys?

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Well, on one hand these are common things that can go wrong, when you remove certain components, gaskets will need replacing, but I have had only a few experiences with technicians who will explain this before the job is performed, as they do not want to scare you away........and they are ringing you to inform you....I know a few dodgy places, that wait until the job is done and you go to pick the car up and they hit you with this unforeseen massive bill......

But, however, I have and always supply the old parts to my clients to show them what has been replaced, and why......If you expect people to pay you for working on thier car, then you should have the decency to be transparent.........so make sure they are keeping the old parts, and showing you when you got o pick the car up......

Get back and tell us how it goes......

Posted on Oct 06, 2010

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