Question about 2009 Dodge Journey

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Door handle has come loose from inside . Can lock and unlock but not open door with outside handle

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If you take the inner door panel off and have the window up, you should be able to access the area to tighten the handle down. If the handle assembly is still tight, but the handle its self seems to have no resistance, the plastic clip where the release rod attaches may have broken.

Posted on Oct 05, 2010

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Posted on Jan 02, 2017

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Child lock on, tried open Door Handle from inside, is the handle broken no longer open Door from inside even when child latch off 2003 Cadallac Deville


Hi. Try : unlock the car ( push open 3 times) open doors from outside ( make sure they unlocked) switch child lock to lock position and back to open. Pull again on the handle after you switch before you close the door. Let me know if it helped.

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What part do I need? It opens from the inside. The handle is not snapped.


Are you saying the inside door handle isnt snapped,but the door wont open by pulling on the inside door handle or is it the outside door handle thats not working??Both the inside and outside door handle has a spring and other components on the backside of the handle which cant really be seen unless you remove the whole door handle assembly.One of these components are most likely broken or the rod that attaches between each handle and the locking mechanism(part that locks into the door striker to keep the door closed and releases it too)might have come loose from the back of the handle.The outside handle is usually mounted to the door by pop rivets or bolts/nuts.The inside handle is usually mounted with screws,but it really depends on what kind of car youre driving.Youll probably have to remove the handle to inspect it for damage.Open the door and watch the locking mechanism for movement while youre pulling on the door handle.If it doesnt move when you pull on the handle,the handle is definitely broke or the rod has come loose from the back of the handle.

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Ok this one is a tough one. If your handle on the outside does not work for some time, then the rod that attaches to the handle has most likely come loose. Your options are limited. I usually do not recommend the use of a slim jim. However in this case, a slim jim is an option. Inside your read door panel are three main rods. One rod moves the inside handle. The other rod moves the outside handle. The third rod is attached to the lock knob. Using the slim jim slide it into the door. Hook it onto one of the rods and pull up slightly. Try to see what is moving when you move the rod. If it is the inside handle or lock knob is moving, then find another rod that moves nothing. That will be the rod that should be attached to your outside handle. Lift up on that rod and it should open your door.
After you open the door, go ahead and take the time to fix your door, by removing the door panel and re-attaching the rod to the handle.

Let me know if you have any further questions.

thankyou for using fixya.com

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I have a 1994 LeSabre that I locked the keys in. Some helpful people helped me get in, but in the process they messed up the door mechanism and now I can't open the door from the outside. The electric lock...


Hello: You need to remove the door panel and connect the rod that goes from the outside door handle to the latch assembly inside the door. If anything is broken it will have to be replaced.

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1 Answer

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You will need to remove the inside door trim panel and check the three (3) rods and plastic connectors that connect:
(a) the inside door handle to the door mechanism
(b) the inside door lock knob/outside key lock cylinder to the door mechanism
(c) the outside door handle to door mechanism.

Most likely one (or more) of these rods have either become loose or the plastic lock clips have broken.
The "L" end of the rod goes thru the hole of the clip and the clip has a pivoting "U" shape that goes over and locks onto the rod.
Based on the your year (2000) it might be a good idea to remove all clips and rods; and remove the entire door mechanism. Inspect, clean, lubricate, and re-install it.

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You have to remove the inner door panel to get to the nuts that hold the handle in place,this is also the cause of the lock and inside switch problem.You can purchase a tool to remove the panel,if your have a bit of mechanical experience this should be fairly easy.

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