Question about 2005 Chevrolet Equinox

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I have a chevy equinox 2005 and recently had the fuel pump assembly replaced for a cool $ 1100; after driving out of America's Service Station, my fuel gauge was reading empty, although I had about 3 gallons of gas. I called them back and they said that I had a defective fuel gauge sensor, which was part of the fuel pump assembly and to return it so that they could replace it. Upon returning it, they call me and say that it was the "secondary" sensor that had gone bad. I asked them if the primary sensor is OK, then why is the fuel gauge still reading empty. They said that the secondary must be working for the primary to be working, then the gauge would be OK. They charged me another $ 500 to replace the secondary fuel gauge sensor. Does this scenario make sense and does the $ 500 seem reasonable for materials and labor. They said they had to drop the gas tank to get to the sensor, etc. Any possibility that there is any type of service bulletin or recall for this situation. Eric Schrader, Canton, Ga.

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A $1600 repair bil on a $10000 car is enough to make anyone faint. The $500 does seem a bit steep for something they should have picked up on the first time they had the vehicle.
There have been problems noted with the fuel sender due to sulpher corrosion necessitating replacement of the unit.
TSB #3269 NHTSA ID #10011677

Posted on Sep 12, 2010

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