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Drivers side electric window wont roll down but motor makes sound.. could it just be off the tracks

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THE WINDOW REGULATOR HAS FAILED, COMMON PROBLEM IN THIS YEAR,

Posted on Sep 08, 2010

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Driver side window came off track


it is not off track. the grinding or metal scratching noise is from the window regulator cable that has broke off from the plastic idler pulley on regulator and is now wound up on the motor. you need a new window regulator.

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If the motor or track has something that causes a drag or interference, the motor will reverse as a safety feature.
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the window regulator broke thats what you heard you will need to replce it this is the part that ataches to the window glass and the window motor

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actually you have thought of all but the prob. The track has jumped, making the motor not move the window. Sometimes you can gently slide the window up by hand and then the motor will catch the track and finish rolling the window up

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