Question about 2004 Volkswagen Golf

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2004 Golf 2.0FSI auto transmission, 77,000 kms, dealer serviced since new, one owner (my wife). Auto trans is slipping and not selecting gears/keeping gears properly. Is this a common problem? VW dealer refuses to acknowledge responsibility.

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Check fluid level first to ensure that there is enough hydraulic pressure for brake bands and clutches to engage fully. Have the engine running in 'park' and remove the transmission fluid dip stick. Check level, colour and smell: it should be pink/red with no hint of any burnt aroma. If it is tinged brown this is due to clutch surface material wearing away. The acrid over cooked smell will arise if the brake bands are continuously slipping and generating heat. If the level looks low top with extra fluid via the transmission dipstick tube (do not confuse this with the gearbox oil dipstick) VW is a popular make and there will be auto transmission specialists out there with extensive knowledge. It would be no harm phoning around to ask for them to give it an assessment and then to ask the cost of adjustment, overhaul, repair or replacement.

Posted on Aug 25, 2010

  • pprenderg277 Jan 28, 2011

    this may be a little late, however we had the same problem on the 2005 V comfortline 2.0 tiptronic at around 72,000. Our gears actually started to bang into place either ahead of or after what felt like the right time for a gear change. Feels as though the car is manual and being driven by a first time learner.

    The problem is with the valve body. It needs to be replaced but but most mechanics (especially the dealer) will recommend a complete recondition because they either a)do not have the specialist transition knowledge or b) Prefer the ease of replacing whole parts rather than actually disassembling things and replacing only what is broken.

    If you can find an honest transmission specialist. you will pay up to 3.5 times less than what VW will quote (i.e. $3,400 vs $12,000) Young mechanics sometimes just take a "plug and play" approach without wanting to actually fix something.

    So if you have this problem..........take it to a transmission specialist who has a few years under their belt. it's not very fair that the consumer should be quoted a price for repair which is 35% of the TOTAL NEW COST OF THE CAR after under 75,000kms of motoring. So to the VW representative who said to me "where do we draw the line when a car is out of warranty" i would say "tell any person in the new car yard that after a few years of driving they will be asked to fork out over 1/3 of the new value of the car in order to have it function in the most basic way and see how many cars you sell." Vorsprung durch technic" my ***.

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