Question about 1997 Dodge Neon

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I have a 2008 dodge caravan with 51000 miles on it. it is my wifes veh. she was at a produce market and came out and got in it and the transmission would not work. towed it to a dealership in rogersville,tenn and they advised there is nothing they could do that the warranty had ran out. it is hard to believe that something could not be done with this vehicle with only 51000 miles on it and a 2008. i am a state farm insurance agent and i have talked to alot of people and they do not understand. i did hear that there was problems with the 2008 dodge vans. please answer me. thanks harold mckinney. my e-mail is harold.mckinney.b10q@statefarm.com

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I looked for recalls for your model but there were none relating to your issue.You do not have a Grand Caravan right?I did notice that the powertrain had a lifetime limited warranty.Are you the original owner?If you are,I would get on the phone with the manager of the dealer you bought it from and find out exactly what limited lifetime covers.If he won't help you do anything about it,I wouldalso tell him that you have contacted a lawyer and he suggested if they dealer doesn't do something,we will pursue this legally.I have done that before and gotten results,but I had actually talked to a lawyer,just briefed him so I had a name if they asked.I would call Dodge corporate and whoever answers the phone,I would ask to speak to their boss.I would at least like to know if you're the original owner.Good luck! Greg

Posted on Aug 19, 2010

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