- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
COMMON MISTAKE PEOPLE MAKE JUST TO SAVE SOME MONEY!!5 UNITS I TRIED TO RESTORE AT WORK 4 OF THEM WORKED.TAKE THE CAR TO THE DEALER AND TELL THEM TO CHECK THE DRIVE FIRST. IF THE DRIVE IS OK ASK FOR A SYSTEM RESET.IF THAT DOES NOT WORK ASK THEM TO RESTORE THE UNIT USING ODIS . IF THEY KNOW THEIR JOB WELL THEY WILL BE ABLE TO DO IT.IF THEY DONT FIND ANOTHER DEALER...WHATEVER U DO DO NOT LET ANYONE BUT AUTHORIZED PERSONEL TO DEAL WITH THE UNIT ... IT IS NOT AN AFTER MARKET UNIT ..HERE COSTS 3.900 EUROS!!!
Your Navigation disc usually is in the CD player. Most require the First Disc to be the Navigation disc. Now if this disc was removed or if someone changed the position of #1 disc and inserted something else, then that is why you have your message.
It is also possible that removing the Battery from the car may cause it to lose the programming in the Navigation. It may simply need the Navigation disc to be reread.
Unless it has been stolen, it is unlikely the disc is missing.
This disc the error references comes installed inside the navigation unit that is underneath the driver's seat. There is absolutely no reason to pull the disc out, unless you are replacing it with a newer disc.
It is possible to accidentally hit the unit with your shoes or while vacuuming the floor in that area. Check under the driver's seat and make sure that the unit's door is not open. If you still have a problem, then open the unit's door all the way, press the eject button and check the disc for scratches.
If no disc comes out, then you are definitely going to need a replacement.
If a disc comes out, check it for scratches and reinsert it if it looks ok (as it should). Then close the unit's door and retry to use the navigation system.
I am just guessing, but it sounds like whoever traded the car in might have given you a disc that wasn't for your particular vehicle??? I ordered a disc online, thinking I had the right one... and it read Disc Error as well when inserted. However, when I got the part# right, the new disc worked like a charm.
Also, when I bought my Charger... the dealership told me that it is not uncommon for the former owner to switch out discs before they trade the car in. I would call your dealer and read the number off the disc to them... so that they can check it to be sure that it is one that should be compatible with your year/make/model before I went any further.