Question about 2002 Chevrolet Impala

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Passenger window- about 1/3 way down- went to close- hit power button- started up then window fell-

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You need to have the power window regulator replaced. Very common in these cars. Its not an easy job. With a good service manual and some patience its not to bad.

Posted on Jun 05, 2010

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The glass has come out of the track inside the door. The window operates like a scissor jack. if not familiar with term, think a pair of scissors as you open and close them a straight line at the tips goes up and down. In this slot the glass sits like a hotdog in a hotdog bun. You will need to remove the inner door panel cover and reseat the window glass in the track. There is a lock screw that holds it in place if the track hasnt bent or messed up. So you should be in good shape if the glass hasnt broken inside the door when it fell. Be careful and dont actuate the window motor and all if you can help it as this could crack the glass, scratch it or shatter it inside the door.

Posted on Jun 05, 2010

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