Question about 1997 Volkswagen Jetta

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The key doesnt work it only moves in the lock what can I do?

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If it moves freely with no spring resistance then the pin extension on the ignition barrel that turns the ignition switch is most likely broken and the barrel and key will have to be replaced. If there is spring resistance and the ignition lights come on when you switch on the ignition but it does not crank then it will be the ignition switch that is faulty and this will have to be replaced.

Posted on Jun 06, 2010

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