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Did you by chance check for DTC'S diagnostic trouble codes?
Instrument Cluster Diagnostic Trouble Code (DTC) Index
DTC
Description
Source
Action
B1255
Air Temperature External Sensor Circuit Open
Instrument cluster
Go To Pinpoint Test E .
B1257
Air Temperature External Sensor Circuit Short to Ground
Instrument cluster
Go To Pinpoint Test E .
B2097
Compass Module Failure
Instrument cluster
Go To Pinpoint Test B .
U2013
Compass Module - No Response
Instrument cluster
Go To Pinpoint Test B .
All Other DTCs
-
Instrument cluster
REFER to Section 419-10 .
The control module is behind the dash to the left of the radio. Remove the two screws underneath the radio, this will allow the dash panel to snap out. You can now see the module. Open the rear hatch, look to the left panel under side window, you will find the module behind it.
Most likely a failing driver door latch internal contact switch , GEM module thinks it sees door open and kicks seat back and turns dome lite on. Use of a scanner to access GEM will show codes to verify issue.
Try disconnecting the battery for five minutes to reset the computer. You might want to write down your radio station settings. Some radios retain memory and some don't.
If you still have a warranty left on your explorer you can go to any ford dealer and they will remove the player and send it for repair. If the unit can not be repaired they will send a new one and remove you DVD for you and mail it back
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