Question about 2000 Ford Explorer

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Driver door unlock

Driver's door will not unlock with keyfob, rocker switch on door armrest, or key. It started a couple days ago taking several pushes of the remote fob and it finally quit altogether yesterday. The actuator still works, good solid pop up and down, but the little button for the door latch near the rear of the door tries to come up but doesn't. It will lock just fine, just won't unlock, and you have to open it with the inside handle by going thru from the passenger side. lots of posts for this problem on the internet-indicting a broken spring or clip, but there aren't any pictures or part #'s that I can find. Is this a fixable problem? Would appreciate your help and picture if possible of inside of door, or Ford repair parts, or anything you can help me with. Thank you so much.

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Hello, my name is Ben. I believe I can help you with this. There are two possibilities, a faulty latch or a broken fastener on the connecting rod inside the door. Since it still opens using the inside handle, I think you have a broken fastener. Not sure of the proper name, but I call this fastener a swing away fastener due to the fact you un-clip the open channel shaped end and swing the fastener away from the rod. I am sending you a picture of one. If you find a broken one inside your door, try to take one of the broken pieces to the parts store since these fasteners are color coded for position. Also, this web site should help you with getting the inside door panel off to do the repair. Any questions, just let me know, good luck with your repair.
http://www.bodyshopzone.com/archives/trim/door_panels/Ford/Explorer_1999/front_rear_99exp.htmldriver  door unlock - 94da444.jpg

Posted on May 26, 2010

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