Question about 2004 Cadillac CTS

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Rear passenger side window just fell down and won't go back up. is this possible?

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  • yadayada
    yadayada May 14, 2010

    of course it is.

  • triciaedna1 May 17, 2010

    Could it just fall down if no one is touching the control? It is a 2004 cts with electric windows. What would cause it?

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Yes its possible, the roller has come out of the track You would have to remove the arm rest and panel screws off and remove the cover with the door open unsnap the clips on the door and let the door hang down use a flashlight to see the roller that's off track pick the glass up and slid into the glass guides and move the window up till you get the roller into the track, have the key on in case you need to raise the window up or down to get it to go into the track, if the roller is broke you can buy one at a junk yard, if the roller is ok then the stop pin may have fallen out and you will have to use a roll pin to keep the roller from coming out of the track. Hope this helps.

Posted on May 14, 2010

  • Bruce Hathcock May 19, 2010

    the plastic roller most likely broke could be caused from freezing but there is no wayto know for sure unless you pull it apart. And thanks for rateing.

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  • Expert
  • 77 Answers

Yes. Your window regulator is bad.

Posted on May 14, 2010

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canwoodjc
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SOURCE: Passenger side rear window fell

its come off the track and hold down inside the door , remove the panel inspect the window glass at the bottom, some have holes in them that a vinyl insert clamps to, and others are secured with only a double sided tape,, one or the other of these has come loose

Posted on Jul 02, 2011

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