The passenger door inside power assist lock will not unlock the door nor will the key open it from the outside.. cannot get the door open
I can think of two possibilities:
1) The electronic lock is malfunctioning and forcing the door to lock. From the inside of the car, try forcing the lock to the 'unlocked' position. If you can do this with your had, but it 'snaps' back to 'locked' then it's an electrical problem. Possibly the lock solenoid itself, or the BCM.
2) If you cannot force the lock to the 'unlocked' position, then it's some sort of mechanical problem - maybe the lock is just jammed. Try spraying oil into the locking mechanism from the outside and working the lock until it's free. Otherwise, remove the interior door panel and diagnose the mechanical lock.
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