My key is stuck in the hatch door of my 96 Taurus station wagon. It should unlock the hatch turned one way...and open the window hatch turned the other way. I can't open the hatch door or the window hatch. Please let me know if there is any trick that I can use or if I have to take it to a locksmith. Thanks! PS I understand this service is free. If not, please disregard.

Rear hatch is locked or unlocked with a key. (if equipped) • To open the rear hatch, insert the key into the lock, turn it to the unlock position and pull up the rear hatch by pressing the handle (DOOR). You can also lock/unlock the latch (but not release it) with the central door lock system. • If unlocked, the rear hatch can be opened by pressing the handle (DOOR) and pulling the hatch up. • To close the rear hatch, lower and push down the rear hatch firmly. Make sure that the rear hatch is securely latched.

had this problem myself.... you gotta go in through the back and take the plastic/vinal cover off the rear door and look for the lock from the inside..... unlock it .... open the door and then you can repair and lube the mechanism while standing outside like a human being. its not very hard to do.. just take your time and don't force anything.

remove the rear seat ; if needed; crawl to the back of the hatch and release the hatch lock from inside using a blade screwdriver or, have a locksmith at the dealer make a new key by code using your vin number

With key in hand,hit power door lock switch to lock. Raise release handle & lower. Hit power door lock unlock raise & lower handle. May take a couple times is stuck in limbo between lock & unlock mode.

before you pull stuff, go to the back of the car. Instead of pulling the latch (away from the car and towards you) to open the hatch, push the lever in the other direction (towards the car, away from you).

i had this happen to me and read about it online, worked totally fine. It's just stuck towards you and not "sitting" correctly. Hope it works!

This is the exact problem that developed on my 96 Honda Accord Wagon. I huddled in the back interior with a utility knife and cut my own rectangular access panel into the plastic. A few inches up from the bottom center (just above the actual latch) I found my problem. A broken plastic clip was failing to hold its end of a metal arm into a hole. I stuck the 'L' end back in the hole and used some wire to secure it. Now I have duct tape decor added to my back interior and a working hatch!

Unfortunately, you will have to remove the panel of the door, Use flathead screwdriver to pry open. It is very likely the spring fell off.

Dude, the same thing happened with my EL falcon. It turned out to be the key fob! The buttons were sometimes sticking and all of a sudden it would re-lock. Ususally it would unlock then immediately relock. Leaving no time to get into the the car. Sometimes we would be driving and the Alarm would go off without touching a thing. I ditched the Key Fob and all was well again.
I hope this helps

just a guess but Id look for a bad chasis ground. I say this cuz the interior light switch for the door is a normally- open - grounding. The test for this theory would be to run a jumper wire from the neg batt terminal to the body, or from the eng to the body/chasis.

you need to remove the panel form the hatch and spray it with white lithium greae, it is more than likely stuck to dryness.