Question about 2009 Ford Focus
I know five (5) people who purchased the 2009 or 2010 Expedition. All 100% of them have complaints of the headrest hurting their neck. I know folks that won't even drive their new 2010 Expedition because it hurts their necks, and the dealer won't take it back! If enough people tell ford about the problem, erhaps Ford will post a Technical Service Bulletin (TSB) to tell dealers how to fix the problem. It is possible to build safe headrests that do not hurt necks during normal driving: just look at the competition. The headrest is not the right equipment to sacrifice comfort. Neck pain causes distraction and is a safety issue. Ford should be as concerned about liability from wrecks caused by headrest pian distractions as they are about the rear impact safety. Complain to Ford!
Posted on Jan 12, 2010
Where can we find a replacement headrest for the 2010 Ford Expedition? The standard head rest causes my head to tilt forward and hurts my neck.
Posted on Dec 20, 2009
Trying to find out ourselves... Love my 2010 Expedition except for the HORRIBLE head-unrests.
Posted on Feb 10, 2019
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Posted on Jan 02, 2017
SOURCE: Can the 2010 Navigator replace
Finally found someone after 40 years, that believes a 5th grader could design a vehicle.
I have told my wife, that I would fire most all design engineers,ever hired since 1960. You can't even remove an oil filter, for the last 45 years,let alone see it.
I have 47 years,some professional, and can't believe what these maufactures are thinking.
Iam about to do a ground up 60's resto, and never drive drive a high tech vehicle again. And I understand the technology and have no problem repairing them.
Posted on Sep 20, 2010
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