Question about 2004 Jeep Grand Cherokee

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Rear door is rusting from inside out. is that

Rear door is rusting from inside out. is that covered?
2004 jeep grand cherokee limited with 80k.
I have seen on internet that there is a 5 year 100k rust warranty but dealer said to bad.

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  • super_guy May 11, 2010

    If they used a rust spray and guaranteed that for 5 years. Then I would say it should be covered. However, if there's been no rust proofing done on the car, Then there'll be no coverage at all...


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Hi, I work for Jeep and it is covered unless the door was damaged buy you.

Posted on Nov 17, 2009

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I would say YES because this Is Obviously UNEXEPTABLE for a 5 yr old Vehicle, But you would have to Carefully "INSPECT" the "FINE PRINT" of your warranty Information.

Posted on Nov 17, 2009

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Try a different dealer or call chrysler/dodge customer relations department (the number can be found in your owners manual or on their website) and ***** a fit. chrysler is usually very fair about their customers. tell them you are very disapointed in the product and dont think you will every buy one of there products again if they give you a hard time. also mention the way you were treated at the dealer and mention the names of the people you spoke with. having run a service department at a chrysler dealer, this should work out in your favor. good luck

Posted on Nov 17, 2009

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