Keypad stopped working.
I know these probably dont know why I asked those questions, but they were for specific reasons. Now that I know that you bought the car new, makes things a "Little" easier. If they did not disconect the battery, shame on them, as they really should have. I realize you state the code was on the owners manual. I know that when you buy a "New" Ford, there used to be a card, about the size of a credit card or business card, If the Dealer did any changes or not before the delivery of the car to you, will really sound like a stupid explanation or question. Is the card that has the factory code hand written OR is it actually Printed on by actual printer type fonts, vs. hand written. If it is hand written, then the dealer, more than likely "could" have changed the code BEFORE you took delivery of the car. I know some of the Ford dealers in my area, always change the code on brand new cars (for security purposes) then if it has been or looks like a computer printed it, then it may in fact be the actual code that it is "Hardwired" to the car, so to speak, so it doesnt matter about the battery at all (more on that later). When you disconect the battery for a "Certain length of Time" any codes must be reset. I am sorry, but I just cannot remember how long the battery has to be disconnected for things like the Ford codes for your Locking/Unlock on your keypad, must be reset. It is just like the Ford Factory Stereo main head unit. These also have a SECURITY CODE, so if someone tries to steal it, it is useless to them as you MUST have the CORRECT Stereo Code, to re-set the main head unit for it to work again, again with the battery question, there are also things people do when they disconnect the battery for a certain length of time, that you will need the codes to re-set, these kind of items. You should have another CARD with your Stereo re-set CODE as well as your "Key-Pad" reset code. The "PERMANENT" keypad code is actually on a printed Label UNDER your DASH.
I have an Taurus SHO with the keypad entry as well. BUT I bought the car second hand & of course mine was not working as well either. Thats how I learned all of this, PLUS as well as working on Fords, for nearly 30 years. I used to own a store that Specialized in Fords & Mustangs, both old & new, so I have learned a lot just from running my own store/shop for approx 10 years on NOTHING but Fords.
At any rate, you will need a mirror, flashlight & I wont lie to you, but getting to just to be able to see the printed label with the numbers correctly is a real pain. I ended up, being completely UPSIDE DOWN in the drivers seat WITH A MIRROR & a FLASHLIGHT to be able to FIND and secondly being able to read the 5 digit code. I dont know if Ford does this on purpose or not, but my label was "Upside Down", so not only do you need to be a contortionist (spelling??) BUT I ALSO HAD TO READ IT BACKWARDS (remember the "Mirror??) AND READ IT ALSO UPSIDE DOWN!!!! (I guess Ford thinks it was funny OR maybe they do it on purpose, not sure), but was a real PAIN, 2 be upside down, reading numbers that were upsidedown AND REVERSED due to the MIRROR & holding a Flashlight. My label was on part of my heater box, which on my Taurus was in kind of the middle UNDER the dash. I just looked through my Ford Service manual (its the same as what the Ford Technicians use in your Ford Service dept) I actually obtained them from a friend of mine who was a customer from my store/shop, that I owned, BUT HE was a certified Ford Tech himself, (so I wont go into anymore detail than that), but its the same as FORD uses at their dealerships. If I am not mistaken, yours (I THINK) is located more towards the drivers side than in the middle like mine was. As FORD DOES NOT PUT THIS IN PRINT (as they dont want everyone to know ALL of their (Lets just say A LOT) of SECRETS that I actually learned over the years of what started out as a hobby for me, that I turned into a great business, but due to health reasons, I had to shut it down several years ago.
So now YOU know one of Fords many secrects. No worries though, as I have seen this on the internet a few years ago anyway. So this is a PERMANENT CODE that is programed into one of the actual security control anti-theft modules, that is basically "Hardwired" into this particular anti-theft module. There are SEVERAL ant-theft modules, located throughout your whole car. The one for the "Key-Pad" anti-theft module is actually inside your drivers door. NOW, IF THIS CODE MATCHES THE CODE YOU HAVE BEEN ENTERING & NOT WORKING, that is a COMPLETELY different way to get it working again, but I would do this, as this will be FREE (no $$ to have to pay), especially if you take it to a Ford dealership, as their hourly rate is OUTRAGOUS in my opinion, here in my area, the hourly rate, last time I checked, was nearing the $100 per hour mark, it was in the lower $90's & that has been probably a year ago, so im sure it has gone up since then. YES it will be uncomfortable for a while, but like I said, it will cost you nothing but a sore back from being in strange positions & eyestrain, so get the advil out & be ready for some sore muscles & sore back, as we are not ment to bend in these ways. You will need a small mirror (I use a small round mirror, like a dentist uses, but mine is the telescope type, so I use it in tight areas), a FLASHLIGHT & a second person to help write down the numbers as you read them off to that person, as it will be too hard as it is anyway, but having a second person will help tremendously, trust me, as it is no fun (at least mine was difficult to say the least).
So if you find that this is in FACT the same code you have been trying, before you get back on here & upset with me as it was the same code, which is good in a way, as you may need this original "Hard" code anyway (to make sure it is the "Main Factory Code") Does the keypad light up when you press the buttons?? I forgot to ask that on my initial questions, that I ask of you originally.
If you find the code & it is different, then try the code that you found on the label. Also I forgot to also ask, Can you open the trunk with the code you are using on the KeyPad?? I know you stated that your key-fob works on locking & unlocking on your original problem when you posted it, does the KEY-FOB open the trunk as well too???
If your keypad will NOT unlock/lock the doors, BUT IF IT WILL OPEN THE TRUNK, THEN DO NOT GO THROUGH THE HASSLE OF UNDER THE DASH, as we have to go another route on trying to fix this problem.
#1. SEE IF THE KEYPAD WITH THE 5 DIGIT CODE YOU HAVE BEEN
USING, WILL OPEN THE TRUNK. I THINK YOU PRESS THE LAST
BUTTON IS THE TRUNK BUTTON, IF NOT, LOOK IN YOUR O./MANUAL
AS I CANNOT REMEMBER WHICH BUTTON YOU USE AFTER YOU
INPUT YOUR 5 DIGIT CODE FOR THE TRUNK RELEASE. IF THE
TRUNK DOES OPEN, THEN DO NOT GO UNDER THE DASH!!!
#2. SEE IF THE KEYPAD LIGHTS UP WHEN YOU PRESS ANY BUTTON
LET ME KNOW IF IT AT LEAST WILL LIGHT UP, (means the keypad is
#3. TRY YOUR KEY-FOB, WILL IT OPEN THE TRUNK? THE IF TRUNK DOES
OPEN, TRY THE (RED) PANIC BUTTON, YOUR HORN SHOULD
SOUND & POSSIBLY YOUR HEADLAMPS WILL FLASH.
SORRY, BUT YOU WILL STILL NEED TO GO UNDER THE DASH
SO TRY THE FIRST ITEM TO SEE IF THE KEYPAD WILL OPEN THE TRUNK. IF IT DOES, THEN WE WILL HAVE TO MOVE ONTO ANOTHER COMPLETELY DIFFERENT DIRECTION. I APOLOGIZE, AS I CANNOT REMEMBER WHICH BUTTON YOU PRESS FOR THE TRUNK RELEASE, I WAS TRYING TO THINK, IT MAY BE THE LAST BUTTON. BUT IF THAT IS NOT IT, THEN LOOK IN YOUR OWNERS MANUAL FOR THE CORRECT BUTTON TO PRESS FOR THE TRUNK RELEASE, AS ITS BEEN A WHILE SINCE I HAVE USED MINE TO OPEN THE TRUNK.
IF IT DOES OPEN THE TRUNK, IT WILL SAVE YOU THE PAINS OF CRAWLING UNDER THE DASH (at least at this point). I AM SUPRIZED THAT IT WAS NOT LISTED IN THE FORD SERVICE MANUAL. I GUESS FORD FIGURES, & SEES THAT THEIR TECHS CAN GET THEIR HANDS ON OWNERS MANUALS AT THEIR PC's AT ANY TIME. IT MAY BE IN THE SERVICE MANUAL, I JUST COULD LOCATE IT, AT THIS TIME ANYWAY. BUT THERE IS A SECTION IN YOUR OWNERS MANUAL. IF YOU ARE LIKE ME, I HARDLY EVER USE THE KEYPAD FOR THE TRUNK RELEASE ANYWAY.
BUT WE MUST VERIFY IF IT IS WORKING OR NOT WORKING IN YOUR CURRENT SITUATION. SO TRY THESE & LET ME KNOW WHAT YOU FIND OUT, AS EITHER WAY, YOU STILL HAVE AN ISSUE WITH THE SYSTEM......SOMEWHERE, WE JUST NEED TO FIND IT & WHAT IT IS.
Nov 25, 2011 |
1999 Ford Crown Victoria