Question about 2001 Ford Windstar

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NO heat in front of 2001 windstar van. Thumping

No heat in front of 2001 windstar van. Rear heat is fine. Thumping noise in heater blend door area. Replaced blend door actuator but still no heat, and still thumping. What can be wrong?

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Blend air door may be stuck. I removed a pencil from a heater box before. It had fallen from the dash, down through the defrost vents and jamed the door.

Posted on Nov 13, 2009

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Where is the flaaper down located at in a windstar

Posted on Dec 04, 2009

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The blend door itself is stuck,and the actuator is tring to move it.

Posted on Nov 13, 2009

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Flap that controls the air flow is probably stuck in one direction. Or the actuator that moves it is stuck.

Posted on Nov 13, 2009

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1 Answer

Cold air comes out front vents in 1999 windstar


Usually a sign of a faulty blend door under the dash. The blend doors direct air thru the heater core and the vent outlets. One blend door is directly behind the radio.

Dec 18, 2012 | 1999 Ford Windstar

1 Answer

How do I get the dash lights to work? The switch on the left side is not working and I do not know what the replacement part is called.


A few things to check:
  • Check coolant level
  • Heater core may be plugged or restricted
  • Heater core may be air bound
  • Thermostat may not be operating properly
  • Water pump may not be circulating coolant
No heat from heater
I have a 2001 Windstar which had the same problem. At first when you adjusted the temperature selector you could hear a slight thumping noise coming from the temperature selector. I dismantled everything to get to where the noise came from. After hours of messing around, this is what I found. In front of the housing for the heater and air conditioning, right behind the radio, there is a white plastic module about the size of a pack of cigarettes. It is mounted with 3 screws I believe. This unit has a wiring harness on it that has to be unplugged for removal. It also has an D shape actuator about 1 1/2 inches long protruding from the back side that fits into a damper for the heater core. This unit has a circuit board and motor that rotate the actuator, which in turn opens and closes the damper allowing the air to pass through the heater core. What happens is that the motor drives a couple of plastic gears that strip and do longer drive the actuator. I believe the unit is called a heater damper module, dealer item only. In my neck of the woods it's about $75
When removing radio it is MUCH easier to buy "radio removal tool" from Autozone, about $2
I have a 2001 Windstar with the same problem (thumping behind the dash,no heat)I was able to remove the module without taking out the radio by removing the bottom trim under the heater controls and reaching up behind the radio.. An 8mm socket did the trick. The name of the module is a "blend door actuator" I was able to pop it open and sure enough one of the little plastic gears was stripped.
The answers I found on this site saved me some $$ and time. So I thought I would add my 2 cents worth. Situation:1999 Windstar, thumping under dash, no front heat, rear heat worked fine. Per above, I removed lower trim piece and found the actuator, took it apart and found same stripped gears. Ordered part # 655-1552 from Napa "Heat and AC Actuator" for $44.77. Works perfectly now!
I have a 2000 Windstar with this problem. My husband removed the trim under the controls & replaced the blend door actuator. Problem solved. THANK YOU so much to all those responses above. You saved us tons of money & TIME! I will use this site more for advice.
October 29th, 2008- We also have a 2000 Windstar with the same no heat problem. I took our van to a trusted local mechanic and he agreed the blend door was in fact broken. Being a hands-on guy with a need to know more before I spent ~$800 for the repair I found this site. THANK YOU THANK YOU!! The information about the Heat and AC Actuator was correct and easy to replace. I got the replacement part from Advance Auto parts for $48 and a lifetime warranty to boot. Thanks again:)
November 5, 2008: Last week, we started seeing the same problems described (cold air only, faint clicking sound when changing the desired temperature on the controls) in our 2000 Ford Windstar. I was able to access the blend door actuator (easily identifiable ... white plastic, size of a pack of cards, three screws) by removing the lower plastic panel. This is the plastic panel that is on the floor and includes the small compartment that opens to store sunglasses, etc. (not the black trim surrounding the radio or temperature controls. I had to remove four plastic screws and anchors (two on each side by the drivers legs and the passengers legs). I had to disconnect the passenger side cigarette lighter to remove the panel completely from the car. Once unscrewed and lighter disconnected, I just pulled hard until the two friction clips gave way. In this way I did not have to remove the stereo. With hindsight, I might buy the stereo removal tools next time as removing and replacing the blend door actuator from below requires that I lie upside down on the seats with my head on the floor ... doable but awkward. Hint: while accessing the part from below is awkward, simply opening the cup holder/ash tray did wonders to make the part more accessible. Once I had removed the old blend door actuator, I opened it to see that the plastic gears had in fact stripped. I went to two auto parts stores and was unable to find a suitable replacement. Napa Auto Parts could have ordered one of the parts I read about above but he said it may not be the exact same part. He recommended I go to the nearby Dealer. The dealer did have the part (he keeps several in stock). It cost me about $70. He warned me that the gears may have stripped because an object may have fallen in the vent and could be blocking the blend door. If that is the case, replacing the part will only result in another broken blend door actuator. Unfortunately, it is nearly impossible to investigate this so I simply used a screw driver to rotate the blend door manually until I was satisfied that it had the proper range of motion. I replaced the blend door actuator (again, upside down on the passenger seat with my head on the floor) and the heater now works perfectly.
Blend Door Problem
Your problem sounds like the common blend door problem on the Ford Expeditions, and Ford Explorer. The door is on a vertical axis and when it breaks, it can swing back and forth randomly giving heat or AC or nothing. The difference on acceleration is the force placed on the door swinging it one direction.

You can check the operation by fully opening the glove box, removing the actuator motor on top of the plenum box and examining the blend door axle. Pictures of the common fail signature are available on the heatertreater.net web site. There are several "free" fixes that mostly are worth what you pay for them. The solution on the web site is solid and proven over hundreds of vehicles and will resolve the problem once and for all.
The "Related Question" below is an extensive discussion on the 1999-2003 temperature control valve / heater control valve.

It is likely the information will be similar to the 1997 / 1998 Windstar

Jul 26, 2012 | 2001 Hyundai Accent

1 Answer

The heat in the front of my 2001 Windstar blows cold air but the rear heat works fine.


The blend door actuator is the most likely cause. It is on the front of the heater box under the dash and looks like the picture below and #14 on the system exploded diagram. Remove the actuator, plug it back into it's cable, turn the key on and change the temperature setting to see if the actutor turns. If not, replace the actuator.

jturcotte_77.jpg jturcotte_538.gif

Dec 17, 2010 | 2001 Ford Windstar

1 Answer

When you move the controls in the heat position you have no heat but a thumping sound up under the dash


your blend door is not actuating. The door may be jammed or the actuator gears may be slipping. Remove the actuator and check the door for free operation. If the door is jammed, you may need to open the heater box to unjam. If it is free, replace the actuator.

It looks like the actuator is right on the front of your heater box--see diagram below.4ad64fe.gif

Oct 03, 2010 | 2001 Ford Windstar

1 Answer

2001 Ford Windstar, front and back heaters, back works fine front blows cold air


check the front blend door actuator if it is working.The actuator may be working but the blend door is broken stuck.remove the dash console panel [ac heater panel and radio] you can see the door actuator.remove the 3 screws and pullout the actuator using flat screwdriver try to rotate the door

Jan 08, 2010 | 1999 Ford Windstar

1 Answer

The front heat selector for my 2003 windstar does not work, it is loose and all I get is cold air, the rear heating works fine.


I have a similar problem with my 2000 Windstar. Mine makes a clicking noise/thumping noise when I move the temp. control. I was told it is the "Blend Door Acutator" which makes sense. The little actuator must have a stripped gear, and is not working as it should. I am in the process of removing mine to get at the "blend door" to try to set it to the heat side for now. It is not above the radio as someone had suggested, mine is located in back of the radio.

Dec 09, 2009 | 2003 Ford Windstar

1 Answer

Heating and cooling


Its the blend door control motor. It makes a thumping noise when it strips the gears. You need a book or repair shop to replace the correct motor.

Apr 05, 2009 | 2002 Ford Windstar Cargo

1 Answer

Heating problem in a 1999 ford windstar


This noise is the blend door electric stepper motor, this motor controls the door inside the heating ducts that diverts air across the heater core to heat the van, either the bleen door is warped from heat and stuck, or the blend door motor is defective, in order to fix this the dash assembly must be pulled to gain access to the motor and the door.

Dec 02, 2008 | 1999 Ford Windstar

5 Answers

1999 Ford Windstar 3.8 no heat


If you have a knock or clicking noise behind the radio, it is the blend motor. The blend door is spring loaded and the gears in the blend motor are "stripped". The door is spring loaded so that the door is closed to the heater core. About 2 hours to replace and a lot of bending and stretching. You don't have to remove the dash, but all of the trim, radio, and controls will need to come out.

Nov 12, 2008 | 1999 Ford Windstar

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