Question about 1999 Ford Explorer

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Windshield cleaner not working

Windshield cleaner not workin. the resevoir is full of solution but when i push the button, no solution comes out. how can i fix it

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The first thing you need to check is whether the pump is still functioning. This is simple just listen for the any noise when you trigger the washing fluid to spray. Remember to do this with the vehicle ignition turned to the on position but not with the engine running because it's a lot easier to hear the pump without the added engine noise.

If you do not hear any sound when the washer is activated it is most likely a fuse or relay causing the problem.

If this is the case first check to see if your rear washer is working. If not then you need to check the fuse panel located on the left side of the instrument panel. Fuse #12 (10amp) is for both the front and rear washer.
If the rear is working you need to check the front washer pump relay. This is located in the "Engine Compartment Relay Module #2" under the hood, right hand side, back corner. It is a small relay block that holds three relays.

"For the exact fuse/relay locations check your owner's manual".
If you still have the problem after you have checked and or changed the fuse/relays you may need a new washer pump.


If you hear the sound of the pump running then either one of the fluid supply lines or the spray nozzles has become disconnected, damaged or clocked. You will need to access these lines at the point they connect to the wiper arms and from under the hood. They will usually travel from the wiper arms along the upper firewall over to and along the fender then to the washer reservoir.
Run the washer for 15 to 20 seconds. If it is a disconnected or broken line it will be easier to find from the leaking washer fluid.

Make sure all the supply hoses are connected and that there are no kinks or sections that may be clamped off anywhere.

If you need to clear the lines remember that they are plugged into plastic connectors that are prone to breakage when messed with. It's best to just replace them as well as the spray nozzles in case the break or they are clogged. You can find them at places like Auto Zone.

Hope this helps.

Posted on Oct 07, 2009

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First, you will need to check the hose assembly for obstructions. Remove all hoses, and check for anything that may be lodged inside, preventing the proper flow of solution to the spray nose on the base of the windshield. If there are no obstruction inside of the hose assembly, i would move on to the actual switch and pump. The pump is located on the base of the reservoir. Pull the power connector form the pump housing , and test for proper voltage at the connector. It should register at least 5 volts. if there is voltage present, this will confirm that the pump is the culprit. If there is not voltage present when the switch is pressed, or activated, this will confirm that the switch is the culprit.

NOTE-(Check the fuse for its operational value before preforming the above test. replace the fuse if it is blown)

Posted on Oct 07, 2009

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