Question about 1999 Ford Windstar

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2000 Windstar - unable to figure out how to remove the bezel to

Unable to figure out how to remove the bezel to get at the heat and A/C actuator

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Posted on Oct 03, 2009


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How do you remove the front dash radio Bezel in a 2000 Ford Windstar

Remove the stereo with the special tools for ford radios. Remove the cup holder/ash tray. There is two screws in each of the two openings. Remove all four screws and bezel will snap out.

Feb 23, 2015 | 2000 Ford Windstar

1 Answer

How do I get the dash lights to work? The switch on the left side is not working and I do not know what the replacement part is called.

A few things to check:
  • Check coolant level
  • Heater core may be plugged or restricted
  • Heater core may be air bound
  • Thermostat may not be operating properly
  • Water pump may not be circulating coolant
No heat from heater
I have a 2001 Windstar which had the same problem. At first when you adjusted the temperature selector you could hear a slight thumping noise coming from the temperature selector. I dismantled everything to get to where the noise came from. After hours of messing around, this is what I found. In front of the housing for the heater and air conditioning, right behind the radio, there is a white plastic module about the size of a pack of cigarettes. It is mounted with 3 screws I believe. This unit has a wiring harness on it that has to be unplugged for removal. It also has an D shape actuator about 1 1/2 inches long protruding from the back side that fits into a damper for the heater core. This unit has a circuit board and motor that rotate the actuator, which in turn opens and closes the damper allowing the air to pass through the heater core. What happens is that the motor drives a couple of plastic gears that strip and do longer drive the actuator. I believe the unit is called a heater damper module, dealer item only. In my neck of the woods it's about $75
When removing radio it is MUCH easier to buy "radio removal tool" from Autozone, about $2
I have a 2001 Windstar with the same problem (thumping behind the dash,no heat)I was able to remove the module without taking out the radio by removing the bottom trim under the heater controls and reaching up behind the radio.. An 8mm socket did the trick. The name of the module is a "blend door actuator" I was able to pop it open and sure enough one of the little plastic gears was stripped.
The answers I found on this site saved me some $$ and time. So I thought I would add my 2 cents worth. Situation:1999 Windstar, thumping under dash, no front heat, rear heat worked fine. Per above, I removed lower trim piece and found the actuator, took it apart and found same stripped gears. Ordered part # 655-1552 from Napa "Heat and AC Actuator" for $44.77. Works perfectly now!
I have a 2000 Windstar with this problem. My husband removed the trim under the controls & replaced the blend door actuator. Problem solved. THANK YOU so much to all those responses above. You saved us tons of money & TIME! I will use this site more for advice.
October 29th, 2008- We also have a 2000 Windstar with the same no heat problem. I took our van to a trusted local mechanic and he agreed the blend door was in fact broken. Being a hands-on guy with a need to know more before I spent ~$800 for the repair I found this site. THANK YOU THANK YOU!! The information about the Heat and AC Actuator was correct and easy to replace. I got the replacement part from Advance Auto parts for $48 and a lifetime warranty to boot. Thanks again:)
November 5, 2008: Last week, we started seeing the same problems described (cold air only, faint clicking sound when changing the desired temperature on the controls) in our 2000 Ford Windstar. I was able to access the blend door actuator (easily identifiable ... white plastic, size of a pack of cards, three screws) by removing the lower plastic panel. This is the plastic panel that is on the floor and includes the small compartment that opens to store sunglasses, etc. (not the black trim surrounding the radio or temperature controls. I had to remove four plastic screws and anchors (two on each side by the drivers legs and the passengers legs). I had to disconnect the passenger side cigarette lighter to remove the panel completely from the car. Once unscrewed and lighter disconnected, I just pulled hard until the two friction clips gave way. In this way I did not have to remove the stereo. With hindsight, I might buy the stereo removal tools next time as removing and replacing the blend door actuator from below requires that I lie upside down on the seats with my head on the floor ... doable but awkward. Hint: while accessing the part from below is awkward, simply opening the cup holder/ash tray did wonders to make the part more accessible. Once I had removed the old blend door actuator, I opened it to see that the plastic gears had in fact stripped. I went to two auto parts stores and was unable to find a suitable replacement. Napa Auto Parts could have ordered one of the parts I read about above but he said it may not be the exact same part. He recommended I go to the nearby Dealer. The dealer did have the part (he keeps several in stock). It cost me about $70. He warned me that the gears may have stripped because an object may have fallen in the vent and could be blocking the blend door. If that is the case, replacing the part will only result in another broken blend door actuator. Unfortunately, it is nearly impossible to investigate this so I simply used a screw driver to rotate the blend door manually until I was satisfied that it had the proper range of motion. I replaced the blend door actuator (again, upside down on the passenger seat with my head on the floor) and the heater now works perfectly.
Blend Door Problem
Your problem sounds like the common blend door problem on the Ford Expeditions, and Ford Explorer. The door is on a vertical axis and when it breaks, it can swing back and forth randomly giving heat or AC or nothing. The difference on acceleration is the force placed on the door swinging it one direction.

You can check the operation by fully opening the glove box, removing the actuator motor on top of the plenum box and examining the blend door axle. Pictures of the common fail signature are available on the web site. There are several "free" fixes that mostly are worth what you pay for them. The solution on the web site is solid and proven over hundreds of vehicles and will resolve the problem once and for all.
The "Related Question" below is an extensive discussion on the 1999-2003 temperature control valve / heater control valve.

It is likely the information will be similar to the 1997 / 1998 Windstar

Jul 26, 2012 | 2001 Hyundai Accent

1 Answer


Possibly a bad heater blend door actuator. You get to it by removing the radio. Part is about $35 from auto parts store. Another issue due to plastic gears....... Warning -- don't drop anything back there -- use a cheap flashlight - you may never see it again.

Nov 19, 2011 | 2000 Ford Windstar

1 Answer

My 2000 winstar has duel heat, the rear works, but the front does not.

This is most likely caused by a failure of the heater blend door actuator, which you can fix at home in about three hours (if you have small hands). The front heater is actually working, but the blend door is stuck shut by the failed actuator and is preventing the heat from reaching the dashboard vents. To get at the blend door actuator, you have to take the radio out. Behind it and built into the duct work of the heater is the actuator module, which you can remove and replace fairly easily. Good discussion here:

Feb 15, 2010 | 2000 Ford Windstar

1 Answer

The front heat selector for my 2003 windstar does not work, it is loose and all I get is cold air, the rear heating works fine.

I have a similar problem with my 2000 Windstar. Mine makes a clicking noise/thumping noise when I move the temp. control. I was told it is the "Blend Door Acutator" which makes sense. The little actuator must have a stripped gear, and is not working as it should. I am in the process of removing mine to get at the "blend door" to try to set it to the heat side for now. It is not above the radio as someone had suggested, mine is located in back of the radio.

Dec 09, 2009 | 2003 Ford Windstar

1 Answer


The temperature actuator is broken internally.

Nov 18, 2009 | 2000 Ford Windstar

4 Answers

NO heat in front of 2001 windstar van. Thumping

Blend air door may be stuck. I removed a pencil from a heater box before. It had fallen from the dash, down through the defrost vents and jamed the door.

Nov 13, 2009 | 2001 Ford Windstar

1 Answer

Remove panel

It is your temperature door actuator that is bad. You do not need to remove the covers. You can get to it by removing the lower cover where is cigarette lighter is. It's held on by 4 plastic screws. Pull the ashtray/cupholder open. The white actuator is held in by 3 8mm screws. The top one is the hardest to get to.Replace it and your problem is fixed.Good luck

Nov 11, 2009 | 2000 Ford Windstar

4 Answers

I have a 2000 ford windstar no heat still

My 99 windstar did this too. It was the blend door that the actuator motor goes into was broke. When you pull the actuator out look into the hole and see if you see a d shape piece coming out of the box if it is not d shape it is broke check out this site great photos

Feb 27, 2009 | 2000 Ford Windstar

1 Answer

Power Locks

i didn't figured out what the problem is... you say that the doors was remove and you installed new... so what the problem is? i can't search for an answer for you because there is no question or specific problem.

Jun 22, 2008 | 2000 Ford Windstar

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