Question about 2004 Volkswagen Touareg

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My 2004 touareg tailgate does not open.

Neither key nor release button will open tailgate. glass part will open.  Any suggestions.

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  • Master
  • 3,085 Answers

The inside cover must be removed to lubricate the tailgate mechanism.

Posted on Oct 01, 2009

  • 1 more comment 
  • Victoria Jan 26, 2012

    ok but how do you do that if the door does not open at all?

  • Victoria Jan 26, 2012

    Ok but how do you do this if the door does not open at all?

  • Chad Robinson
    Chad Robinson Oct 21, 2014

    Inside the tailgate is a plastic handle connected to a release cable. Peel back the little opening on the cover.

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Rear Hatch Release/Lock Failure: How To Open The Glass
google_protectAndRun("ads_core.google_render_ad", google_handleError, google_render_ad); lg.php?bannerid=137&campaignid=106&zoneid=16&loc=1&referer=http%3a%2f%2fwww.s10forum.com%2fforum%2fadmincp%2fopenx_config.php%3fdo%3dox_zones&cb=d809956913 After a while, the mechanism (actuator) that unlocks and releases the rear glass hatch in
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I've read stories that even the dealers don't know what to do, some have even cut up the
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Well if you don't want to hack up the tailgate panel or rip out your carpet,
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You just pull back the interior tailgate panel right above the bump in the middle
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See the 2 pictures below:
http://img.photobucket.com/albums/v2...z/IM000658.jpg
http://img.photobucket.com/albums/v2...z/IM000664.jpg
(No pictures allowed in this forum rolleyes.gif , oh well, click the links then)
The first pic is of the latch, it's the gold section.
The second pic shows what you need to push downward.
When you get your finger back there, you should be able to feel for the part that need to
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The actuator that needs to be replaced costs $58 from the dealer, so if you don't want
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manuel release level. Here's the pic of the tailgate:
http://img.photobucket.com/albums/v2...z/IM000669.jpg
It's in the open section right below the latch, hows my fingure pushing it:
http://img.photobucket.com/albums/v2...z/IM000668.jpg

I haven't replaced my actuator yet, still trying to find it for cheaper than the dealer wants,
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I've read stories that even the dealers don't know what to do, some have even cut up the back panel to reach the so-called manuel release. Others said they pulled back the glued on carpet to search for it also. 

Well if you don't want to hack up the tailgate panel or rip out your carpet, here's the easy way to open the glass:

You just pull back the interior tailgate panel right above the bump in the middle where the latch is. There are no screws or bolts in that area, you can safely pull it back about 2 inches. Then you'll have to stuck your finger in and push down the release bar.

When you get your finger back there, you should be able to feel for the part that need to be pushed down. When that part is pushed down, the glass has been unlocked.

When you get your finger back there, you should be able to feel for the part that need to be pushed down. When that part is pushed down, the glass has been unlocked.

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