Question about 2007 Lincoln MKX AWD
2008 Lincoln MKZ. Woke one morning to find both front windows down and sunroof fully open. Keys were on my desk. Obviously the engine was not running. Thought it totally mysterious as I never open a sunroof completely...but said to myself I must have done something stupid. Then it happened again. Phoned dealer I leased it from. His reply? "Yeah, we've heard of that happening."
No further explanation nor fix was offered. This means I drive a car that
may open itself to any thief, thunderstorm or snow fall and I'm supposed to accept it? Never again!
Just an FYI. If you hold down the Unlock button on your keyfob for the MKZ (not sure about othr Lincolns) for about 5 seconds (not sure exactly) or more the sunroof and windows will open. I believe this is designed as a cool down convenience feature. Not sure if that was the case, but you may have tripped that feature without knowing it. Still, it is embarrassing that the dealer didn't at least mention this possibility to you.
Posted on Jan 11, 2010
Look in your owners paperwork for the Customer Relations line. Call the number. Explain what the dealer said (He needs to be reported.).
I worked for Ford Motor in the Detroit area. We were given contact cards to hand out to people (I am out) and the cards had Customer Relations numbers for ALL divisions. The dealers response is unacceptable. The main company is serious about
Your Lincoln has the longest and most complete warranty of any Division in Ford Motor. This will be a warranty repair. Each dealer is handled by a Zone Rep. The Zone Rep will be contacted about the dealer when you report this.
Posted on Oct 02, 2009
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Posted on Jan 02, 2017
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