Question about 2001 Mercedes-Benz C-Class

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The driver side door - latch closed with the door open. The manual key will not unlock it, nor will central locking. the door cannot be closed. How do I get the latch to release?

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Open the door and you will have to release the latch by doing it manually
either by going up or down
have a loock at your mabual if you have it
sometimes you may have to use some force but it is worth it
many times this happened to my bbot
if not than you will have to release panel as '' string'' may have broke or come up dislodged
by the way when doing manually try the handle on the outside as the same time to release latch

Posted on Sep 27, 2009

  • Sonya Wong
    Sonya Wong Sep 26, 2013

    mercedes customer care says "press the unlock button in the car or on the key fob, then pull the inside door handle" This will manually release the latch. Oh and don't mess with the latch again!

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Posted on Jan 02, 2017

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Principles of Operations
The Door Switch Lock Function When a door lock switch is moved into the lock position or a door lock cylinder is rotated to the lock position, the door lock switch grounds the lock circuit input to the central security module (CSM). The CSM then provides 12 volts to one side of the door lock actuators contained in the door latch unit and simultaneously grounds the other side of the door lock actuators. This completes the door lock actuator circuit, causing the door lock actuators to rotate a cam assembly, which then locks the doors. The 12 volts that the CSM provides to the door lock actuators are provided to both door lock actuators from a single pin on the CSM electrical connector.
The Door Switch Unlock Function When a door lock switch is moved into the unlock position, the door lock switch grounds the unlock circuit input to the CSM. The CSM then provides 12 volts to the opposite side (relative to locking the door) of the door lock actuator(s) contained in the door latch unit and simultaneously grounds the other side of the door lock actuator(s). This completes the door lock actuator circuit, causing the door lock actuator(s) to rotate a cam assembly in the opposite direction, which the unlocks the door(s). The 12 volts which the CSM provides to the door lock actuator(s) are provided to each door lock actuator from the individual pins on the CSM electrical connector.
--------------------------------------------------------
CSM Self-Test The CSM has a self-test which can be entered into by using a diagnostic tool. This self-test will monitor the following CSM door lock inputs:
  • Unlock switch (DTC B1311)
  • Lock switch (DTC B1300)
  • Exterior lock switch (DTC B1309)
  • Exterior unlock switch (DTC B1341)
Before running the self-test, the following conditions must be met:
  • The ignition switch must be in position II
  • The driver and passenger doors must be unlocked
  • The driver and passenger doors must be opened
  • The hood and liftgate must be closed
  • The set/reset switch, and liftgate release switch are not actuated
It is important to note that all of the diagnostic trouble codes (DTCs), with the exception of B1551 and B1553 can be retrieved with the self-test. DTCs B1551, and B1553 are continuous and will only be retrieved if the liftgate release is operated prior to retrieving the continuous DTCs.
Inspection and Verification
  1. NOTE: Make sure that the battery is fully charged before starting electrical diagnosis.
    NOTE: Prior to carrying out the CSM Self-Test, make sure that both the driver and passenger doors are open.
    Verify the customer concern.
  1. Visually inspect for obvious signs of mechanical and electrical damage.


Visual Inspection Chart Mechanical Electrical
  • Binding latch mechanisms
  • Binding linkage
  • Misaligned door
  • Central junction box (CJB) fuse(s)
  • Wiring harness
  • Electrical connector(s)
  • Door lock switch(es)
  • Door lock actuator(s)


Module Controlled Functions
The central security module (CSM) covers the following functions:
  • Central door locking
  • Double door locking
  • Anti - theft alarm incorporating
    • forced entry
    • radio theft
  • Radio frequency remote control of
    • central door locking
    • panic alarm
    • driver door unlock
    • liftgate unlock
For additional information, refer to Section 419-01A Anti - Theft - Active, Section 501-14A Handles, Locks, Latches and Mechanisms, and Section 501-14B Keyless Entry/Computer Operated Locks.

The CSM is in the passenger side kick panel I think.

Good luck

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