Question about 2009 Chrysler Town and Country

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Engine lights keeps coming on

Took it to the dealer the first time and they did a firmware upgrade on the computer and then the light came back on a few days later. Took it back to the dealer and they ordered an Oxygen Sensor which did not fix the problem and it is going back to the dealer tomorrow morning. They may be changing the computer and some other sensors. After four attempts of trying to repair it the Lemon Law will start kicking in and will then have to go that route if all else fails.

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  • hectornjr Sep 25, 2009

    I decided to open a case with Chrysler Corporate in Auburn Hills, MI. I told them I wanted an engineer from Corporate to assist in troubleshooting this problem once and for all without going through the process of elimination. They called the dealer yesterday and told them I was coming in without an appointment and to call in for assistance which they did and now they are going to replace the whole emissions system to avoid doing piece meal. Unfortunately this won't tell me which part was the exact cause of the problem but I will update once I'm sure this problem is resolved. I also believe they are now trying to avoid the Lemon Law in NY which by law would entitle me to a full refund and the dealer is aware of that.

  • hectornjr Sep 25, 2009

    Thanks a lot for your feedback. They have the car in the shop since yesterday and I had Chrysler Corporate
    call the dealer to assist with this. Corporate said there were no recalls on this issue. They have decided
    to change the whole emissions system which I am not sure what exactly it involves but we'll see when I get
    it back and if it fixes the problem then I will never know what exactly was the problem. I also spoke with the General Manager of the dealership who said he would look into the matter and I made him aware they were now going into the Lemon Law after four attempts which they do not want. I will update once I get the car back and drive it around a bit because I would never know at what point the engine light would come on. Thanks again.

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AFTER YO HAVE DONE WITH THE DEALERSHIP IF THE PROBLEM STILL THERE CHECK WHAT KIND OF CODES YOU HAVE AND I WILL TRY TO FIND THE POSSIBLE CAUSE AND CHECK IN MY SYSTEM IF THERE IS SOME KIND OF RECALL FOR THIS VEHICLE RELATED WITH YOU PROBLEM YOU CAN E-MAIL TO ME TO luis@midwesttowandauto.com AND IF WE FIND SOME WE POST IT IN FIXYA FOR FUTURE HELP

Posted on Sep 24, 2009

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It sounds like there throwing lots of parts at this problem to make it go away and not spending enough time Diagnosising the whole things Diagnosing does take time and patience sometimes its quick and easy and sometime's its not it may take a minute or it can take 3 weeks and drive a tech crazy.

Posted on Sep 24, 2009

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You are doing the right thing, keep after the dealer as you are under warrantee. If it's a vehicle problem, they need to take care of it.

Posted on Sep 24, 2009

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