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My Netflix works up until I press OK, then screen goes black. Thankyou.

Dennis Billings 4 Iluka Avenue Moama NSW

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Restart the smart TV
Press and hold the power button on the TV remote control for 10 seconds to restart the TV.
If you restart the TV, try Netflix again.
If the TV does not restart, turn it on again and continue with the following troubleshooting steps.
Disconnect the TV from the power for at least 1 minute.
With the TV off, press and hold the power button on the TV for 5 seconds to unload it.
If you can not access the power button or your TV does not have it, leave the TV off for at least 3 minutes.
Reconnect the TV.
Turn on the tv.
Try Netflix again.

Posted on Aug 12, 2017

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Posted on Jan 02, 2017

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