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I have a 2009 Ford Explorer. The headrest is all the way up and I can't get it to go down.

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There should be a release switch/mechanism at the base of the headrest. USUALLY one of the plastic rings at the base of the metal rods will turn to release it. If you look at the plastic rings one of them should have some kind of print on it, possibly a few blocks with a triangle/arrow, try twisting it in the direction the arrow is pointing, you may have to wiggle the headrest a little before it goes down. if neither has print on it, try turning them one at a time, in either direction. If I'm right its usually the one closer to the door. If neither twists look to see if one of them has a small section that seems to "break" the ring, this could be a release button, instead of twisting the ring, try pushing in on this part of it, again you may need to wiggle the headrest to make it go down. Good Luck!

Posted on Apr 15, 2017

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