Question about 2002 Dodge Ram 3500 Truck
Yes. the starter is malfuctionng at this time. it coudl also eb a ingition issue as well. here is a quik starter test procedure that will help you troubleshoot a bit.
Step 1 Check for 12 volts on the large wire attached to the top terminal on the starter relay. It should have battery voltage. If not, the battery, terminals or wire is bad.
Step 2 Check the small wire on the solenoid for power when the key is in the start position. Remove the small wire on the solenoid and have a helper hold the key in the start position. Check the wire for battery voltage. If there is voltage, the starter is bad. If there is no voltage, replace the wire.
Step 3 Check the fuse in the fuse box under the hood on the left fender well. If it is good, check the relay by pulling it out and checking for power at one terminal with the key off. If there is no power, the problem is in the fuse box between the fuse and the relay. If there is power, have the helper hold the key in the start position once again and check for power at another terminal from the ignition key. If there is power, the relay is bad. If there is no power, the starter circuit is suspect.
Step 4 Check to see if there is power to the neutral safety switch if there is no power at the relay. Use the voltmeter to check for power with the key in start. If there is power going in, check for power going out. If there is no power going in, the security system or ignition switch is suspect. If there is power going in and none coming out, the switch is bad. If there is power coming out, the problem is between the neutral switch and the relay.
Step 5 Remove the cover on the bottom of the steering column. Check the solid yellow wire for power when the key is in the start position. If there is no power, the ignition switch is bad.
Posted on Jul 24, 2009
Posted on Jul 24, 2009
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Posted on Jan 02, 2017
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