Question about 2002 Chrysler Town & Country

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2009 Chrysler T&C makes clicking sound but won't start

Occasionally, my brand new 2009 Chrysler Town and Country won't start but makes a clicking sound when the ignition key is turned. After a few tries, it may restart normally; if not, I would shift the gear to neutral position, the starter will then activate and the car is turned on normally. Because this happens randomly, maybe once out of every 20 starts, the service dealer is unable to duplicate my problem when I bring it in. Please help.

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  • tphamatec Jul 23, 2009

    Thank you for the quick response and explanation. In order to fix this problem, what should I ask the dealership to do? Replace the "neutral shift switch" or the "key switch"?

    Thanks

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  • Chrysler Master
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This is a problem with the neutral shift switch. The keyswitch and shift lever have to align to have everything work. The clicking is the solenoid trying to work without the connection being finalized.

This model is similar to others. Go to another dealer if unsuccessful here. Sometimes the position of the shift column can make the extra difference in the parts lining up.

The keyswitch does 2 things. It connects to the solenoid and moves a rod which connects the starter to have both devices agreeing by connecting a rod in the shift column. Goood Luck

Posted on Jul 23, 2009

  • fordexpert Jul 23, 2009

    Since it is a cheaper part, the neutral start switch would be a good start. At least you have eliminated 1 out of 2 and the shop can align the switch when they install it. The keyswitch would not have an alignment issue. Again, this was a popular design and the dealer should have a history with the problems with these two parts. Everytime you come back it costs them more than putting on a few parts to have you stay away.

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