Question about Nissan Pulsar
The Nissan dealer placed a new front upper suspension arm on my Primera. He explained the part had a running-in time of approximately 350 kilometres before the part would show any signs of fault. I originally went to the previous garage, but the problem part began to make a banging noise usually after running for 350 kilometres (this went on for 4 visits with the problem showing around that running-time) so I had enough and went elsewhere. The first garage told me that ''I believed there was a noise,'' and I tried to convince them that there was a problem, but they did not take me seriously. The second Nissan garage charged me to look at the part and refit it, but the noise returned and then they charged me to place a new part on the car. Is there a consumers Act to protect customers from companies that make repairs and then need to fix the problem before they can charge for costs?
Not really. You just have to use common sense. If the original part did not fix the problem, or the problem came back, it should of had a warranty on it. There is no such thing as a running in time on a suspension part. Maybe they aren't replacing the problem part, and you need something else?
Posted on Jul 23, 2009
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Posted on Jan 02, 2017
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