Question about 2007 Mercedes-Benz C230 Sedan

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I am looking for someone at mercedes management who will sort out a customer complaint about poor service at a mercedes service garage my e mail = vorholter@aerosat.co.za

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To quickly locate Mercedes technical support and customer servic,

Phone:
800-367-6372

How to reach a live person:
Keep pressing "#" when recording begins. Took me two times.

Posted on Jul 22, 2009

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Posted on Jan 02, 2017

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I have a 2008 308 1.6 vti sport and it has developed a knocking when on bumpy roads at slow speed I have had a garage look at it but they are unable to find the cause any ideas


When someone reports a knocking from suspension a garage is unlikely to spend much time unless the knocking is either obvious or can be duplicated by bouncing or rocking or it is a very favoured customer.

Typically suspension/steering knocks and rattles do not cooperate and disappear once in the garage and so they must check the vehicle is safe and leave the rattle or knocking to develop. Lots of things can cause noise without being dangerous.

I was a mechanic in a garage in the days before time cost so much money and we took a different view of things. Then if someone brought us a rattle we mostly found it and cured it but sometimes the entire staff was employed driving around, bouncing, shaking , listening and sometimes it took hours. In those days the customer never paid for diagnosis - only the repair. That could not happen today...

On the right sort of road surface at the right sort of speed apparently good ball joints, steering racks and suchlike can produce awful noises. These sort of things often need to be checked and rechecked over a period before the source becomes obvious because road conditions cannot be duplicated in a workshop on a stationary car and no checking can be done on a moving car. It can take patience...

One typical knocking that is very difficult to locate is noisy valves inside the shock absorbers. Historically some car brands suffered a lot and others were no trouble at all so it is unsurprising some mechanics have never even heard the sort of racket they can produce that is obvious to no one except the occupants of the car.

Mar 23, 2017 | Cars & Trucks

2 Answers

How do I talk to someone regarding an order that is wrong


this is fixya we do not sell products need to notify the seller or whoever you made your purchase from

Dec 31, 2016 | Cars & Trucks

1 Answer

The sun Viser cover fell off when lifting it up to look into the mirror it is extreemly poorly maid have other people have this problem


Bad handling or not , it is still under warranty and has to be replaced as per the warranty statement. Sun visors are handled by many people many times a day and for yours to fall off indicates poor quality manufacture and not fit for the purpose.What sort of service person would risk business over a sun visor. Contact the company on line direct and lodge a complaint with the customer relations department.

Jan 06, 2015 | Cars & Trucks

1 Answer

I drove the car in a bad rain storm and now no crank /i heard a noise comng from were the crankshaft position senor is located when the no crank occured


I'm guessing the noise is the starter or starter solenoid trying to work but has a poor connection. Going from what you say about the storm I would be looking in that area for a poor connection of the wiring. The crank sensor wouldn't make any noise.

May 22, 2014 | 2001 Mercedes-Benz S-Class

1 Answer

2004 RX330 power tailgate and a series of coincidence...


If your vehicle was taken to the authorised service station then it is important to have a word with the customer service manager with the details of your service history. It seems that while one fault was recified there was some tampering or inexperienced work done on the other section which reset the controls or lack of workmanship.
It is best to get this sorted out failing you can call and make a serious complaint to the area customer service manager or post a comment.

Jan 05, 2012 | Lexus RX 330 Cars & Trucks

1 Answer

C230 kompressor Sport Mercedes Benz 2003 erratic at idle what is the most likely solution


Hi Terry,

Liquids act as a conductor, so hopefully the oil leak did not allow any contacts on your ECM to short circuit.

As your vehicle is not idling properly, your vehicle's OBD computer will have store the appropriate fault codes. Have your codes read by your local MB dealership (they have the required hand-held scanner), or an authorised service agent. This will immediately identify the suspected circuit causing this condition.

However, if no codes are present, then the 'loping' idle may be due to a vaccuu / air leak.

If your ECM is indeed faulty, the appropriate 'ECM Failure' code will also be stored in memory.


NB: DO NOT allow a garage to replace your ECM, unless they can PROVE the ECM is actually fault (this is a common tactic for garages, so stand your ground).



Hope this helps....

Nov 01, 2011 | 2007 Mercedes-Benz C230 Sedan

1 Answer

I need the radio code for 1995 mercedes c280


Noramally the radio codes must be given to the customer as it is present and entered in the data base of the car and the first customer. So it the right of the customer to get his code as he is entitled to resetting the radio when it is powered off.
If not please post a complaint to the regional customer service manager to get a favourable reply.
If not please check if the codes below will help:

http://www.radio-code.com/

http://www.floodle.net/extra/ebayinfo/car_radio_decode.html

Sep 17, 2011 | 1995 Mercedes-Benz C-Class

1 Answer

Hyundai had a car sales man that they knew could steal from there customers and they let him work, they fired him 2 times and hired him back due to the fact he was a good car salesman........i want to...


ONLY WRITE DOWN WHAT YOU CAN PROVE BEYOND DOUBT.DO NOT BELIEVE HERESAY,OR OPINIONS.AND NEVER,EVER, NAME ANYONE,WITHOUT PROOF.IF YOU WANT TO SPEAK TO SOMEONE REGARDING A COMPLAINT,GO TO THE AREA MANAGER IN YOUR LOCATION....BUT IF YOUR COMPLAINT IS UNFOUNDED YOU CAN BE SUED.

Sep 24, 2010 | Hyundai Sonata Cars & Trucks

2 Answers

BUYING A 2001 MERCEDES-BENZ S500 JUST NERVOUS


there have been issues with the engine wiring harness on top of the engine deteriorating, which can lead to poor performance or poor accelleration and idle quality. make certain you follow proper tune up and maintenance procedures and intervals as requested in owners manual. it is NOT inexpensive for parts or labor, BUT you get what you pay for when you have it serviced. try to continue going to the same dealer at which it has been maintained at, as they will have the service history on your vehicle, or, find a competent and qualified garage thru several references to prevent heartache and pain

May 05, 2009 | 2001 Mercedes-Benz S-Class

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