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The door will not close and lock. The light also stays on. Can you help determine the problem?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Interior lights stay on with doors closed.

im guessing your door ajar light is lit, if not maybe its burnt out or if bought used, disconnected by previous owner, cause this can be a problem that occurs, disappears and reoccurs. its most likely the door ajar switch which are are inside the door by the latch rather than in the door jams like the older models. 1st thing is to figure out which door it is and im sure youve shut and reshut the doors repeatedly to eliminate that as the cause. put the key in the ignition, do not start and open drivers door, if it chimes its good, now start the vehicle and one by one open the other 3 passenger doors one by one, ea door should create a single chime, if not thats the door that needs the door ajar switch replaced. 20 dollar part, tight work space. this happened with my 2001 styleside f-150 supercrew lariat and i pulled the #1 relay to save the battery. truck ran fine just no interior lights till i could get around to fixing it. in the meantime my headlight switch burnt out $160 part. not confirmed yet but one souce reported running w/out that relay in could cause a multitude of problems. so beware if youre running iiit w that relay pulled. im still checking into that as a cause or coincidence

Posted on Feb 04, 2009

  • 1 Answer

SOURCE: 2003 Explorer door ajar light stay on when all doors are closed

I had this problem on my 2003 explorer and took WD40 and gave the lock mechanism a good dose where it meets the clasp on the door jam. Then open and close the doors a couple of times to get them working. They get gummed up and sometimes have a tendency to stick.

Posted on Feb 18, 2009

cadman000
  • 607 Answers

SOURCE: cant get back door to stay closed

It sounds to me ( correct me if I'm wrong ) like the door latch on the side vertical edge of the door is in the LOCKED POSITION. In order to unlock it perform the following. First electrically with the LOCK button UNLOCK the locks. Now with one hand hold the OUTSIDE DOOR HANDLE IN THE OPEN POSITION, while at the same time FLIPPING OPEN THE LATCH. All Done . Now you can close the door. Hope this helps

Posted on Jun 27, 2009

  • 1374 Answers

SOURCE: door ajar light comes on

The door lock relay or one of the door sensors/ switches is defective.

Posted on Apr 16, 2010

  • 1243 Answers

SOURCE: door ajar light on and locks keep locking and unlocking

need to gain access to the BCM to see which door the module is seeing open. the locks won't lock with key in ignition and a door is "open"

Posted on Jun 09, 2012

Testimonial: "thank u for helping, but i dont know how to gain access to it to find out. And also thank you for answering the other question i had...I did find that..."

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1 Answer

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Sounds like one of the door switches is broken. On your model, it could be a small plunger by the front of each door jamb, or the latch itself. Check them all for visible damage first, then test each on for function.

Oct 06, 2009 | 2004 Ford Explorer

1 Answer

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It sounds to me ( correct me if I'm wrong ) like the door latch on the side vertical edge of the door is in the LOCKED POSITION. In order to unlock it perform the following. First electrically with the LOCK button UNLOCK the locks. Now with one hand hold the OUTSIDE DOOR HANDLE IN THE OPEN POSITION, while at the same time FLIPPING OPEN THE LATCH. All Done . Now you can close the door. Hope this helps

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2003 Explorer door ajar light stay on when all doors are closed


I had this problem on my 2003 explorer and took WD40 and gave the lock mechanism a good dose where it meets the clasp on the door jam. Then open and close the doors a couple of times to get them working. They get gummed up and sometimes have a tendency to stick.

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