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I ordered a package on the 27th of November, it was to be delivered on the ^th of December and I have not yet received it and can not find out where it is at all.

What should I do they said that I am not going to get a refund and that means that I have lost almost 20 dollars plus Christmas presents. what should I do

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You can get a consignment number and the name of a transport operation that took delivery of the parcel and contact them to track where the parcel is
it does 2 things
if the supplier can give you the consignment details and number then you can chase the transport as it is in their care
if the supplier cannot give you a consignment number and transport name then it has not been sent and you can take action to legally get a refund
either way you can get your money back as if the supplier is playing a game and have conned you, you can do something about that or if the transport company has lost it , then they have a small parcels insurance that will pay for your parcel
maybe with the period close to the end of the year , delivery is late because of the work load
the transport operation will be able to tell you that as well

Posted on Dec 17, 2016

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Posted on Jan 02, 2017

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