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My mother has a next book tablet 8in. it was working fine the night before and she set it to charge before she went bed.but when starting it this morning nothings happening

When she tried starting it up this morning it wouldnt start theres nothing on the screen but when I push the volume up or down it makes sound sometimes

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Try holding power button in for atlest 40sec. this will turn it off and then after the 40sec let go and then turn it back on see if that works, i had an issue with my tablet i called the company help line they told me to do that and every once in a whiel i have to do it again and there's no problem to restart, they say that sometimes a window doesn't close so you do a power shut down and all is good after that, When your holding the power button in it might ask you if you want to shut down don't let go and it will power off by itself then count 40sec then let go and restart,

Posted on Dec 16, 2016

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  • Anonymous Dec 16, 2016

    its acting like its on and can hear it going off when a notification comes in but the screens blank

  • NOEL
    NOEL Dec 16, 2016

    did you got the link i sent you it might help you out.. try plugging it in and see if it comes on that way.if it does come on when plugged in then it could be a faulty battery

  • Anonymous Dec 16, 2016

    tried the link you provide and the different sites but so far nothing its turning on by the sounds of it but the screen isn't coming up

  • NOEL
    NOEL Dec 16, 2016

    try what swaffken just said that might work i never thought of that so try it and see what happens.

  • Anonymous Dec 16, 2016

    gave a try and nothing yet ill keep trying different things but thinking the screens shot

  • NOEL
    NOEL Dec 16, 2016

    you never said if you plugged it in to see if it comes on.what happens when you keep it plugged in and turn it on.

  • Anonymous Dec 16, 2016

    tried I while it was plugged in as well but nothing happened. the charge light comes n and goes from red to orange saying its fully charged

  • NOEL
    NOEL Dec 16, 2016

    the only other thing i can find out is to take battery out and put back in.if this does not work then you may have to take it to someone that can have a look at it for you.

  • Anonymous Dec 16, 2016

    worth a shot thank you for the help

  • NOEL
    NOEL Dec 16, 2016

    hope you get it sorted,and you are welcome.

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