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Paid $21K for hurricane doorwalls. Wind blows through the top and handles. Installer is throwing it to Manufacturer, who says, the order is from 2013, not under warranty, back to the installer. ?

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I suppose so, Surely someone has to warranty this work. If you were not told it was old stock then the installer is to blame......pressure them for some kind of refund or fix to the problem. That is a lot of money, make noise to the better business bureau if they give you the runaround.

Posted on Dec 02, 2016

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Id be ticked! Unfortunately that all i can do for you is be just as frustrated as you.. however, measure the doors, and then measure the frame that the door is supposed to go into. If those do not line up, then it is definitely not your fault well, this doesn't appear to be your fault anyways, did the installer measure the doors? Did the installer order the doors? Or did you just order the doors yourself? Sounds to me like they're just not fitting correctly. And I'm hoping that it's the installers fault.

Posted on Dec 02, 2016


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