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i would change all glow plugs and the relay. while doing so make sure the battery is disconnected, also once i had a sprinter with multiple codes and intermittently would run very rough and sometimes not drivable.changed the engine wiring harness and the problem was solved.
Bank one is the side on a V or H engine where cylinder number one is located. On an in-line engine you only have a bank one, no bank 2. Sensor 3 will be the third sensor from the engine in the exhaust stream.
the dealer shouldnt have to hand out radio codes to anyone. the dealer will need to see your licence and registration document to prove that you are the owner of the vehicle.
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