Question about 2004 Toyota Sienna
Like the rest of you my power sliding passenger door has ceased working and is sealed shut - motor whirs but nothing moves and it cannot be opened manually. I have 56,000 miles and we are one year beyond warranty. Dealer tells us that a mechanical sensor has broken and door will not work and they cannot disconnect it to make it a manual door. Must pay to fix or it is sealed shut. $900 quote to fix and Toyota refuses to offer any assistance to repair. I am appalled. This is a safety issue, poor design issue and poor customer relations issue. I paid a premium for a Toyota over say a Chrysler and I would think that they would offer some assistance. I guess Toyota is saying their cars break at 60,000 miles and three years and we are on our own. They must be the new Detroit of the decades past. Living on reputation is a dangerous thing - I will definitely not purchase another Toyota again.
While I cannot help yu with the repair, i CAN provide you with a number to call.
This is the Toyota Customer Experience Center. Call them, and request ssistance. Sometimes, in cases just like yours, they extend assistance.
Posted on Jul 18, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Jul 12, 2015 | 2005 Buick Terraza
If your vehicle has
the dual power sliding doors, both doors will have
to be reset. To reset a door, do the following:
1. Check to be sure the power sliding door is
unlocked and securely closed.
2. Turn the ignition to LOCK.
3. If the power sliding door overhead console
switch is in the override (deactivation)
position, return to the activation position.
4. Open the sliding door using the remote
keyless entry transmitter, overhead console
switch, or passenger switch. Allow the door to
travel fully open.
If the door does not travel to the fully open
position, press the overhead console switch to the
override (deactivation) position and slide the
door fully open and closed. Check for foreign
objects in the tracks. Repeat the procedure starting
with Step 1. If the door resists travel to the fully
open position, see your retailer for service.
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